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per nightNiall - Verified booking
Where to start, based on previous reviews for this property i am surprised to be leaving this feedback.
It does appear that most of the issues experienced are probably outwith the owners direct control and most likely lie with 3rd party contractors (cleaners, hot tub maintenance & holiday park), however all issues stated below did affect out experience and the lack of communication and feedback from either the owner or Sykes has frankly been shocking. Firstly the overall cleanliness was very poor. The Hot tub water did not look like it had been changed since the previous guests, dishes were dirty, there was dust and cobwebs in a number of places and the bedsheets were already covered in dog hair on arrival. Its seems the only housekeeping that had been done since the previous guest was to replace the bedsheets and towels. On Friday the hot tub was accidentally drained by the hot tub maintenance company and left like this until 3pm. This ruined the one day of the week we had intended to spend at the caravan all day. To top this off it also became apparent that there was no water, not even one drop. On speaking to people from the park we were informed this is common on a change over day (so Friday and Monday) as water is supplied from a bore hole and due to the number of hot tubs on site there is not enough water to go around. As such we were forced to go out for the day. However what makes this worse was the lack of feedback and communication from either the owner of Skyes, it was impossible to get hold of either. After a number of hours trying to get hold of someone to sort this issue either by phone, messages or email i gave up and went out. Upon return at 3pm the owner was filling the hot tub again. The owner did state that would reimburse us for that days stay and an email would follow, no email has since been recieved. Sykes did eventually get in contact via phone 30 hours afterwards and compensation was discussed, however again no further feedback has since been recieved and no compensation given. The "restaurant" on site is extremely poor. If your lucky you will get a drink (after a 30 minute wait) but expect the food to be limited to a burger and chips only. The restaurant was also extremely filthy and staff miserable. I would say that the over all location is reasonable and the caravan does have a good range of facilities. These is sky, a smart TV and a number of other usefully items. The owners did leave a nice welcome pack with prosecco and some goodies which was nice. Its just unfortunate that everything else did not reflect the same high standard else this review would have been very different. I would not recommended ever booking through Skyes as they are impossible to get hold of. I would recommended avoiding this park if you plan on staying over change over days as you will have no water all day with no prior warning!
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Ms S - Verified booking
This was a perfect fit for us; for one of us with new chronic illness, the other with limited mobility and a young lively dog. It is 3 minutes from door to centre of woodland if you can clamber over some logs/stones, a minute more if you need to walk on flat. We found it so peaceful/ serene. Our dog was much more at ease with so little surrounding noise (except a military flight path which didn't bother us at all, somehow it was still just so quiet there).It's small which makes it very cosy with the log burner and rainwater shower plus roll top bath adding restorative cosiness. Fully equipped kitchen, there were even lots of useful things like oil and kitchen foil which made everything easier.If, like my illness, you have extra sensitivities, ask that the scent diffusers are removed in advance. You need caution with the spiral staircase in lounge area as you could bump head on it, so it could be issue for some disabilities, but we placed dog bed there to remind us not to cross the room that way.Very helpful responsive owners. We will certainly try to return. It was hard to find especially in dark. We gave feedback so hopefully instructions will improve. It's a very long off load track that not all cars/ people would enjoy/ manage well, but if you can, the remoteness is wonderful.As pictures illustrates, we were there in Autumn but the yard looks like it would be lovely for summer al fresco dining and was good for hot chocolate under the stars. Also look at our dog's smile on the last morning. He was refusing to leave the forest.
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Andreen - Verified booking
What a wonderful find Waylands was.
I booked very last minute for a couple of nights peace and quiet with my dog and I wasn't disappointed. I was greeted by the owner when I arrived who was very friendly and helpful. The place itself was amazing, a beautiful view over the fields and hills and the White Horse of Uffington in the distance. There was lots of space for my dog to roam but its not enclosed, I took a lead hook to stop him disappearing. Inside Waylands, it was spotless and so well set up. It had everything I needed, salt, pepper, even a garlic press!. There was a bottle or prosecco in the fridge and a bottle of milk which was a lovely touch. There were toiletries laid out in the bathroom as well. The sleeping area was so cosy and really comfortable. It was Idyllic and really quiet, its also very dark, not light pollution so great for star gazing but lots of outdoor lighting to use with lots of seating. Another bonus is that its not totally isolated, the village shop is just round the corner as is the local pub and lots to do locally. It also has very strong 4G if you dont want to be totally off grid. Thank you for a wonderful stay
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Jacqueline Page - Verified booking
Superb Norfolk Stay. We arrived after a long 12 hour journey from Scotland with 2 young dogs during the most horrific thunderstorm the cottage down the lane was certainly a welcome sight. The small hamper waiting for us was very thoughtful especially the much needed bottle of wine after our long day on the road.The cottage was extremely comfortable had a rustic cosy and homely feel to it and although very compact it was well equipped with everything we needed for our week's stay and the dogs loved the sunny rear garden. The location was perfect for the local dog friendly pub and nearest beach both within walking distance, also great for exploring the quaint villages along the coast by car. We had a wonderful and unforgettable holiday in Norfolk and would hope to return one day in the future.
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David and carol - Verified booking
Jo is such a lovely hardworking lady.
She met us on our arrival, after we got lost several times. She took our luggage upto the pod on her farm vehicle. Gave us all the information about using the pod, and compost loo (which for me is a no go). The electricity is by solar panels, which because we had very little sunshine, began getting low. Jo and son in law, immediately came up with a generator. The only thing is if you are disabled, as we both are, the walk from the car park is a good 15mins, which my husband found very difficult. The experience of a pod is great, very relaxing and quiet. Also dog friendly, which is a big plus for us. They ran around the fields enjoying the freedom. Thank you Jo for our stay. Take cvare
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