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per nightTracey - Verified booking
Iâll start by saying that we had a fantastic weekâs holiday, however the lodge was disappointing and not what weâd imagined from the photos.
It has so much potential to be a gorgeous lodge but as recent reviews show, there desperately needs to be some upgrading/ maintenance done. On entry there was a sticker over the door showing it was Covid safe and had been cleaned - this was merely procedure Iâd imagine as when we entered the lodge there was an empty sweet wrapper and tissue wrapper left. There was also food stains left on the dishwasher door and the fridge had clearly not been cleaned on the inside. There are gorgeous skylight windows in the kitchen and bathroom, however itâs evident they have not been cleaned in a long, long time. The broken shelf in the fridge is annoying as you canât store bottles there - this really wouldnât take long to fix. The mattress on the bed also desperately needs to be replaced as itâs so uncomfortable and really dips into the middle. Overall, the cleanliness of the entire lodge just wasnât up to scratch, particularly given we are in Covid times. I had taken cleaning products with me so cleaned where needed on arrival (not exactly what you want to do when on holiday!). If you are booked to go here Iâd advise you do the same. The decking area and hot tub are amazing. We took a foldable wooden table with us as I had noticed on photos that the furniture on the decking does not include a table, which isnât handy if you want to eat sitting outside. Again, just a small detail which would greatly add to the comfort of your stay. The location of the lodge is really brilliant. We did a wine tour/ tasting, visited places like Looe, Polperro, Charlestown, The Eden Probect and the Jamaica Inn whilst there. No where was more than around 30minutes drive. Overall, we wouldnât return to this particular lodge and definitely wouldnât rate it as 4 stars which is what Sykes rate it.
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Nichola - Verified booking
Fabulous weekend, we had an amazing time, the lodge was stunning and everything was thought about from tea towels to tea bags.
Having towels and robes was brilliant. There were a couple of things that need attention from the owner and i have read that other people have mentioned them too, the wood burner has a crack in the door not sure if this is actually safe, there is mould on the bedroom ceiling and above the bath (this could be from a leak from the roof) and the fridge door has no shelf which proved difficult with bottles. One of the blinds was partly missing beside the bath we had to block the window with a towel because you could clearly see through the gap. This is by no means a reflection of our weekend we have already booked for next year and we are looking to book a lodge next year with our children aswell. We didn't use the restaurant but the menu looked really good so, maybe next year. Checking in was very simple the key safe idea was good. It did state wifi in the customer info but no password, not a major problem as we were there to get away but it would have been helpful to have contact with family members who were caring for our children. The hot tub was clean and checked daily which is good to know. During the winter months it would much easier to have an earlier check in, it was a bit difficult due to fading light. Thankyou again we just wish it could have been longer.
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Phil - Verified booking
We had a fantastic time here and I would recommend this lodge for anyone wishing to get away from it all.
The hot tub is great and checked daily. The lodges are extremely well spaced out and all the appliances are of a high standard. Number 4 lodge is perfect for 2 with a roll top bath, four poster bed and not over looked at all. Lanreath where the lodges are is very remote, this suited us perfectly but we were unable to get a phone signal and WiFi was only available at the restaurant. Again this suited us as we wanted to a complete break. We used the restaurant on site for afternoon tea and a take out, both were excellent. A few minor niggles but they in no way should put you off going. The outdoor furniture cushions had been left out so were soaking wet and useable, the outdoor chairs and table needed a clean. Some of the crockery was chipped. Only one mirror, would have liked a mirror in the bathroom. Maybe a hand rail and somewhere for shower gel etc in the cubicle. The four poster bed was excellent but we found the mattress very soft but this is just our personal taste. We would both go again,so these negatives are only meant as constructive feedback.
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Nichola - Verified booking
Whilst we enjoyed our time together away as a Couple, we were quite disappointed in the general up keep of the cabin.
The cleanliness was generally appalling, there was a lamp missing in the lounge area, no drapes on the bed (please don't make the covid excuse)the toilet made a funny noise, and the pan needed descaling which, if it was being cleaned properly in the first place wouldn't be needed. Still no shelf in the fridge door, which makes storage difficult. The sofa has castors on and every time you sat down it skidded across the floor. Cobwebs everywhere, its clearly not being vacuumed properly there was visible dust ans dirt underneath the blinds, around the skirting boards, behind the bed. All of the walls had marks all over them and clearly in need of a re paint.The sky light in the bathroom has Clearly had a leak the plaster is flaking and cracked on the ceiling. On checking next years prices it has risen by £150!!! We will definitely NOT be back, if the cabin was in in tip top condition it we have considered but that's ridiculous! I have taken pictures if you want to see them, but what a difference from the last time we stayed 2 years ago.
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Nicole - Verified booking
Lodge was in an ideal spot, very peaceful and quiet which is exactly what we wanted.
I agree with most of the previous feedback on the upkeep of the lodge itself. The mattress definitely needs replacing, it dips in the middle. The fridge hasn't been replaced so the shelf inside the door is still broken. Given it's a small fridge if you're staying longer than a few days is is an inconvenience. Although clean ish on arrival, it could have been done to a better standard. It was obviously done in a hurry, cobwebs were everywhere and the bathroom floor hadn't been mopped. The main issue we experienced was with the water. The pump outside needs looking at, as every time the dishwasher or washing machine was on it hammered loudly. We also had an issue with whenever the toilet was flushed or the shower used, the water gurgled back up through the bath plughole. Overall it didn't spoil our stay, but having stayed in many Sykes properties previously we did expect everything to be up to standard. it really wouldn't take much to take on board the feedback from previous guests to improve this place.
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