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per nightLaura - Verified booking
A lot of health and safety issues and environmental issues e.
G. piles of rubbish including old radiators , old fireplace, plasterboard and plaster , and lots of bags of rubbish with a dank and musty smell outside house blocking footway from car park to cottages . there was a mouse in the rubbish on one occasion. car park unlit in dark as was footway from car park to cottages causing safety issue especially with so much rubbish on footway. there is disused swimming pool with foul water in it and not securely fenced off causing health and safety issues.The playground facilities were in a bad state of repair with visible signs of rot. the indoors games facilities in a state of neglect and the whole area had very uneven ground. . there was cabling coming from our sitting room going across pathway causing trip hazard .the bath in cottage showed distinct signs of enamel coming away and i would not have liked to sit in it and risk getting my bottom scratched It really was a very depressing place to stay everything in cottage was very dated and tired . we had come up for a family party on Saturday and couldn't wait to leave early the following day .workmen came and worked in cottage whilst we were staying . we are taking the health and safety and environmental risks further as in all the thirty years we have been with Sykes we have never seen anything like it. we have taken lots of photos to prove our case.
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Chris - Verified booking
We have just returned from a week at rafters cottage.
I must admit I'm glad to be back in my own house. Myself, my fiance and our 4 year old stayed in the end bedroom. The first night was horrendous... we spent the first part removing all the giant spiders from the house. By the time we went to bed we'd realised the room had a terrible mold issue: black mould growing up the walls, beside the bed and the mattresses (which belonged in the 90's) were also covered in mold. We got no sleep and my chest got bad. I felt so angry that our 4 year old had to sleep on a moldy mattress in a moldy room. The owners did change the mattresses and wiped down the mold, and they refunded us £100. Unfortunately all this happened after a not-too-pleasant discussion with one of the owners who told us our standards were too high and we should just drive home immediately if we didn't like the cottage! Nice. After the mold issue we had an ok stay. The mold smell was in the cottage all week and there was more mold growing in the sitting room. The kids favourite game was to catch the numerous woodlice that shared the cottage with us. I get that it's an old property but I shan't be apologising for having 'standards' when we paid over a grand to stay there. The outside facilities were great, great location with the nature reserve. Obviously we wouldn't return.
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Josh - Verified booking
Sykes were very helpful in sourcing options that met our needs and weâre available at short notice.
The team were very attentive and the booking process was very quick and simple. Following completion of our booking, the owners provided us with a very good welcome pack via email. It gave a great oversight of what we could expect on arrival and they were also very helpful with anything we needed during our stay. The caravan itself was brilliant. Very new, clean, comfortable, and well kitted out with everything you could need. The outside space is amazing if you get good weather. The site is in a good location, easily accessible on the main road between Abersoch and Pwllheli, and central to accessing all areas of the Llyn. In the centre of the site there is a big grass area and kids park/activity area which kept them busy. The booking included access to The Warren site. Amongst other facilities they have heated outdoor pools and a small soft play area for kids which was a bonus given the bad weather we had. The beach is lovely and easy on site parking makes it ideal. We would highly recommend and would definitely go back again.
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Laura - Verified booking
We have just had a fantastic week here.
The house is beautiful. Every in it you could need. The layout, decor, just everything was perfect. The welcome tray with biscuits and Welsh cakes and milk in the fridge was a lovely touch. The milk meant we were able to have a cup of tea even though our shopping delivery hadn't arrived yet. Much needed after a 4 hour car journey. We had a 17 month old and 3.5 year old and it was brilliant for them. Only one stair gate, placed at the bottom of the stairs, but it seems to be a thing at all our Wales holiday homes. We used the baby travel cot provided and put it across the top of the stairs/landing, it worked as a perfect stair gate, slotting perfectly in place so it couldn't be pushed down or anything. We brought our own travel cot so didn't need the one provided. The location is brilliant. It's so close to everything we wanted to do, Beaumaris, Penryn Castle, the beach, etc. We cannot recommend enough. Our best holiday yet, and the house did not disappoint. Would definitely look at booking here again through Sykes. Thank you.
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Rachel - Verified booking
We loved our stay at Y Cartws.
The cottages have all been converted from farm outbuildings and Y Cartws was the feed storage and cart house. The conversions are to a high standard with some beautiful woodwork and old beams. The scenery is lovely with the hills ascending just behind you. Great walks from your front door. The beds are brand new and so comfortable with lovely clean white bed linen. It was pretty cold when we were there but the heating was really good ... and we could control it ourselves. The log burner is an added bonus. There are stair gates on both the bottom and top of the stairs which is handy for kids and dogs. WiFi worked great. Washing machine AND tumble drier, very important in Wales. Eirlys, the owner, took over the farm in May 2023 & she is giving the cottages a real makeover. She is lovely and friendly. Her daughter Gwen is very sweet and she played with my 9 year old son and took him to see all the animals which he loved. I would definitely recommend staying here. Rachel, Judy & Patrick (Midlands)
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