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Rebecca - Verified booking
The property was excellently located; a short walk into Lymington and with pubs (the Borough Arms and the Monkey Brewhouse) located at the end of Lower Buckland Road.
The property was exceptionally clean - very high standards maintained with this. The beds were also extremely comfortable, the kitchen was extremely well equipped also. The downstairs area was really useful for cooking and then bringing to the table - this also has a small portable radiator which was extremely useful in the cold weather and where the conservatory looses heat very quickly. The modern interiors were lovely and the sunny extension was wonderful, even in rainy weather. There's plenty of storage space and the rooms have their own bathrooms which was extremely handy. The information packs were very thoughtfully laid out and had everything that we needed during our stay, including useful pointers on local places of interest. There were a few aspects that could use improvement. When we arrived the whole property was extremely cold and we had to leave the heating on for a long time for the property to heat up which was probably less than economical. There was a small portable radiator which did help but it might have been useful to have this on a remotely controlled timer for out of season guests to make sure it's not so cold on arrival but still make cost savings with it being switched off when empty. The first floor bathroom had an air evacuation flap which was loose and kept banging in the wind all through the night and also the shower temperature control was extremely difficult to control - stiff and very sensitive! In the top bedroom, we noticed half way through (as we weren't using that level) that the light was left on in the bathroom, probably during cleaning between residents. This is probably me being overly fussy as the kitchen was otherwise very well equipped, there wasn't an espresso machine which is usually found in most holiday properties (there was a french press though!). Finally, the cleaning supplies were quite limited (dishwasher tablets - we did leave some for the next guests which we purchased) and the cloths weren't really able to make sure we could wipe down properly before we left as requested in the check out pack. For future residents, I'd just be aware that the staircases are very steep. We attended with our dog and the poor thing did fall a couple of times because it was quite steep. Additionally, the garden isn't really very dog friendly, we were advised the back of the garden isn't fully enclosed which is fine. However, there is no grass and most dogs usually will only want to go on grass so if you are bringing a pooch, you might want to take them to the grassy patch a minute from the property in order to toilet.
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Beverley - Verified booking
A beautiful cottage, literally a couple of minuteâs walk away from the forest.
Loads of space for a large family or a friendship group. We actually spent all our time in the large conservatory and garden and only went into the front room/snug on one occasion, and the dining room a couple of times to play board games, but we were blessed with the weather and I imagine the living room with a very large wood burner would be amazing in colder months. The house was really well stocked, with everything you could possibly need for a comfortable stay; the owners even left us a bottle of fizz and a tub of choccies, which was a lovely thought. There were plenty of lovely quality toilet rolls too! I know this seems an odd thing to comment on, but so often we go to a property that has frankly cost a considerable sum, to be left with a couple of cheap rolls for the whole week! Bedding and towels were luxurious and smelled lovely and fresh and clean, and the beds and pillows were comfy. I personally didnât like the position of the bed in the master bedroom, as one side was against the wall - fine for youngsters with sturdy bladders, but middle aged ladies such as I, who need to get up for a pee, have to either wake up the other half, or clamber over them! A minor gripe, however, and one which wonât affect the majority of people! The garden was beautiful, and our dog absolutely loved it; he particularly enjoyed having cool shady spots to lie when it got too hot, but there was plenty of sun all day. It was large and completely secure, and there were a couple of relaxing sun loungers in addition to the garden table and chairs. We loved the games area with darts, pool and air hockey; our only tiny niggle was that it wasnât lit, so as these evenings are now drawing in quickly, we were unable to play as often as weâd like. The location is great, as mentioned previously, almost in the forest, and only 20-30mins away from beautiful beaches. The village centre is only 10 mins walk, and there is a great selection of eateries and all the usual shops you would expect/need. The Swan pub is literally across the road, and is good for drinks but many better places to eat in town (in our opinion). The owners were in contact and were very responsive, but as they had thought of absolutely everything, there was nothing that we needed. We chose this area randomly, based on the pictures of the house, and Iâm really glad we did, we had a lovely stay and would definitely recommend both the location and this specific property. A lovely stay, thank you.
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Kirsty - Verified booking
We literally wanted for nothing.
I'm used to having to pay extra for more firewood but we had a whole woodstore to help ourselves too, plus firelighters and kindling. The heated floor was lovely and so easy to use - although don't turn it down in winter! It does take a long time to heat up. The kitchen was well equipped with clever cupboard space - I would have needed a stool to reach the top shelves if my partner wasn't taller than me. We were greeted with biscuits, coffee and fresh whole milk. The bathroom was clean and comfortable, the heated towel rail next to the toilet is a nice touch. The shower was strong and the bath a great size. The place was easy to find with the instructions, but perhaps co-ordinates would be useful for sat nav users instead of the post code. The big windows and glass doors allowed for a lovely amount of light and with windows only on one side of the property it was perfectly private. East lodge does sit next to the road, so those who are sensitive to occasional traffic noise might prefer its sister property, West Lodge - but we weren't bothered by the occasional fast car. Didn't use the washing machine. Dishwasher was efficient and quiet. WiFi was impeccable - we streamed a lot of programmes and movies using our own device on the TV and it didn't need to buffer once. Laura was lovely too and incredibly helpful in response to all my questions - Thanks again, Laura! I've never stayed in a property that was this perfect - and I'm not exaggerating, I'm quite hard to impress. Highly recommend and will be back!
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Graham - Verified booking
Good points and some not so good points for us.
First the good points: The cottage was very clean, the huge bed was very comfortable, the cooking equipment and tableware was of high quality, it has a lovely bathroom with a wide deep bath and excellent shower over, a lovely bbq was supplied along with tools, some nice scones, jam, cream and milk welcomed us, the cottage has excellent wifi, the owners contacted us during our stay to see if weâd settled in. Now the not so good points: It wasnât made clear in the listing that West Park was out of bounds to cottage guests, tv was small and didnât work initially although this was rectified quickly, the couch was sagging and not comfortable, there were lots of cupboards but not much space to put our food as they were mostly holding cookware etc., there wasnât much in the way of cleaning products we could have done with some toilet cleaner, the road at the side was noisy with traffic, the surrounding roads were narrow with no pavements so dangerous for walkers, the road in Fordingbridge was closed necessitating a huge detour (this obviously wasnât the fault of the owners though but it did detract from our holiday), the nearest pub was shut (but again not the fault of the owners). I think we chose a bad week to stay. Conclusion We enjoyed a restful break in a reasonably comfortable quirky cottage but due to the things weâve listed we probably wonât return.
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Salina - Verified booking
We had issues with boiler throughout stay.
had to reset it several times a day to get any heating. this really needs looking at by the owner and its not acceptable for guests to have to keep faffing about with it as constant faults flashing throughout the day. there were pots left in dishwasher many of which were still dirty we found slugs in kitchen every morning- i know its an old house but some copper tape around kitchen side door would stop that. there were rats in the garden ( around the side)- we opened the kitchen side door near utility and we saw two in what looked like the old coal shed- you need to put something down to get rid of those. filthy stained bath upstairs which was unusable- no one wanted to sit in it. the slope down from gate to conservatory covered in slime so one elderly person in the group slipped quite badly walking down it the shower room downstairs basically flooded whenever anyone used the shower- needs a longer shower screen or some kind of run off point. trying to get in and out off the main road was a challenge in the cars. sorry all so negative but for what we paid we expected a better maintained holiday house- all the ones we've rented from Sykes in the past have been perfect. sadly not this one.
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