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per nightFaith - Verified booking
We holiday in The UK several times a year and usually opt for 4/5* luxury premises, Tus Nua is rated as 5* luxury and we had a lovely week here however we would rate it as a good 4*.
It's very nice but did not meet a 'luxury' rating in our opinion. The good: Lovely clean, compact newly built house in a quiet culdesac very close to the beautiful village of Dunster, Minehead and with a lovely beach a short walk from your door which the children really enjoyed. The owner was very friendly and helpful and finding and accessing the premises was easy and stress free. Facilities were good and the beds were really lovely and comfortable. Decor is modern and neutral and children's play area in the garden was a real plus. The location is close to lots of places to visit by car and te heating system kept the house warm and comfortable. There were lots of baby equipment available, which we didn't require but would be priceless for those visiting with babies. Not so good: The living area isn't very cosy, it's small and the seating is very uncomfortable and impracticable for a family of 6. We found the hot water system a challenge as it is very strictly set and doesnt provide enough hot water for the day. You need to use the shower to run a hot bath ( as the tap temp is limited) which was fine but the booster didn't heat quickly enough to enable the family to all wash throughout the day. Basic essentials are very limited ie toilet roll & bin bags (1 spare roll and 1 tiny bin bag for a family of 6 for a week) which Is unusual in our experience for 'luxury' 5* accommodation which you have paid a premium for. overall we enjoyed our week here and would recommend this cottage to others as a good 4* Rather than a 'luxury' 5* accommodate.
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Justin and Caron - Verified booking
There is no mobile signal, no decent wifi signal, no tumble dryer and no radiators on which washing can be dried - just 2 tiny glass electric heaters.
Which were off all the time. The property was very dirty with mouldy black bathroom, just the one bathroom which we had to bleach on arrival. The front garden was full of huge weeds which our kids enjoyed pulling out. We sprayed weedkiller ourselves as we were there for 4 weeks and we have standards even if the owner and cleaner do not. The back garden was mowed on day 1 of our stay only, and then left so the lawn became overgrown and unusable by the kids. The place was crammed full of baby stuff, even a pram, which we did not need and we had to put it all in the shed to survive! The kitchen was filthy, with a stinking recycle bin and minging dishwasher. The drawers and cupboards were dirty and full of crumbs. Even the ironing board was in bits, this was the only one of our complaints the owner dealt with - he sent another cheapo one from Argos. Oh Joy! We were there for 4 weeks, no cleaner turned up and the owner said he was not paying for a cleaner as Sykes could not make him do so. We did get a linen change, but had to beg. The heating is controlled by the owner via wifi and rarely was it on - even when we begged. What a Scrooge!
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Rachel - Verified booking
This holiday was perfect!
The booking, payment, key collection and information process was seamlessly easy. Greenslades Cottage was absolutely gorgeous in every way: a beautiful property, with every possible need provided for. There was a large chocolate cake, a litre of milk in the fridge, and two vases of daffodils for us when we arrived. The bedrooms and bathrooms were beautiful, with big comfy beds, excellent power showers and lovely bath sheets provided.There was plenty of room for all of us (.5 adults, 2 children and a large dog) and everything was spotlessly clean. It was early March and one day there were 5 inches of snow, but the cottage was always warm and cosy There was plenty of fire wood provided for the burners in the sitting room and dining room, but we didn't need to use it. None of us wanted to leave, so we would definitely recommend Greenslades to others and the Sykes company for their efficient and accurate operation.
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Yechezkel - Verified booking
Lovely cottage in quiet village.
The cottage is geared for kids with a great garden as well as indoor games, cots, stair gates etc. Beautiful, quiet location in Somerset within a short drive to beautiful Exmoor countryside, quaint villages and shingle beaches. Longer drive of 30-75 minutes will take you to Taunton, Weston S-M, Ilfracombe and Tiverton with loads of indoor and outdoor fun. Andy was quick to reply and help out with any issues that we had during our stay, even offering to get fans delivered as it was a bit hot in the night. The only negative aspect of our stay was that the kitchen was not well cleaned before our arrival, particularly the oven and fridge. We have advised Andy, so hopefully it was a one-off.
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Carol - Verified booking
Exford is a good location for a base to explore Exmoor and the nearby coast and the cottage is great for a family group - in our case 3 mature couples.
Downstairs the kitchen is large and extremely well equipped and the lounge has plenty of space for relaxing in the evening. The beds upstairs were comfortable and it worked well having 2 ensuites and a separate bathroom for the 3rd bedroom. Despite the instructions from the owners we struggled to find the cottage the first time : a sign saying Greenslades as you approach the fork in the road would be helpful as you can't see the house sign until you've driven past the turning into the drive! The owners have provided a really detailed file about the house and the area (best we've ever seen) and the fresh milk and home made cake on arrival were very welcome.
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