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Glyn - Verified booking
The description of the property on the website is accurate so we got what we hoped for.
The cottage is spacious, really well equipped with good quality fixtures and fittings. The views from the sun room and the garden area over the road are spectacular whatever the weather. The review asks for our Sykes experience but that's not the same thing as our experience of the cottage. The latter was all positive and we appreciated the efforts of the owners to provide us with a great holiday base. There doesn't seem to be anywhere else to record that Sykes sends too many emails - too many requests for reviews of a holiday yet to be taken, too many suggestions for new bookings when the current one hadn't happened. I asked for one piece of assistance before the holiday and got what I needed because the query was referred to the owners. Sykes were fine and if you have a property that suits me I might use you again but I will be blocking your too frequent emails. I don't have a problem with my comments being published but I do not want anything I have said to appear to be detrimental to the cottage owners - they did everything required to meet our expectations.
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Maxwell - Verified booking
1. I'm a Ms not Mr.
(no big deal !) 2. I'm actually a Native of Kirkcudbright and this is my first time "home" 3. I'm glad I choose Fish House for my trip, this is really a marvelous cottage that surprise us, it's more than expected vs the photo we seen at the website. The kitchen is big and got everything we need (well equipped), the living room and all 4 bed room are well furnished, clean and decorated that make us feel we at home, the side of the cottage can park 2-3 cars , really convenience. check in/out are all by yourself , very easy . the view/site are beautiful.. this cottage make my trip warm and fruitful. this cottage definitely suit for family and group of people, surely a place worth to stay and recommend , thank you !! I will rate this place 9.9 (no one is perfect)
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Martin - Verified booking
The cottage was fine.
A good location for accessing the town and its facilities on foot. It was reasonably clean throughout, though we did have to wash some of the cutlery and pans before using. There was no QR code or means to notify owner of arrival as suggested via email that there would be due to the current Covid situation. We found the bed reasonably comfortable and the TV in the bedroom came in useful when the main TV lost it's picture. We tried unsuccessfully several times to contact Sykes by phone to report the problem with the TV as we could not find owners details until 2 days later rifling through post and papers in a cupboard. When we did finally find the owners phone number he was very apologetic as the TV was new, and appreciative of being informed of the issue.
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John - Verified booking
We found the house clean and comfortable.
Although fairly small it was perfect for the two of us with a small dog. There was everything that we needed, was very well equipped. It might be helpful for others to know that you need to squeeze the buttons either side of the key lock, once you put the code in, as it took us a little while to figure out. The only thing we had a bit of trouble with was the lack of grey bin for our rubbish, there didn't seem to be one. The recycling bins were outside the door, and the grey one was supposed to be across the road with the house name on, but we couldn't find it. We loved our stay, and enjoyed all kirkcudbright had to offer. We went out to the Dhoon beach every morning to walk the dog, she loved it. Thoroughly relaxing holiday.
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Davina - Verified booking
Unbelievable.
Photos available. Pan for omelet worn to rust so unable to cook there. Bedroom, we found and suffered from insects in the bed spent a fortune on sprays to kill them each day.Stayed away from cottage 8/10 hours a day Boiler next to bed. Bathroom had to flush loo three times on average to flush loo paper and numerous for bowel movement Cord for light previously repaired snapped on us. Junk in cupboards was ridiculous. No fire extinguisher.. Freezing cold even with fire on in a hot week. Can we really trust Sykes again cos there were more faults to mention all here We did report to Sykes over 2 weeks ago but after initial response weve heard no more from Sykes
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Carsluith Castle
Galloway Activity Centre
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