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per nightConfirmed Guest - Verified booking
This is a lovely property, more than adequate for our needs , and in a rural setting with a pretty semi-wild garden. Our host was responsive to our queries. We were the first guests since the winter and although the house was ready for us one or two things were overlooked. The downstairs wet room had a rim of black mould around the water in the pan, the salt grinder had no salt. However most significantly the wet room shower was not working, a major oversight. Fortunately my husband although still in recovery from knee surgery was able to move to the upstairs bedroom and use the upstairs shower room. The house guide gave minimal instructions re operating the TV, we are not used to a Sky system. And we overlooked the right remotes on a side table and found others which had no batteries. Our hostess responded and was very understanding when I rang back to say I had found the right ones in working order and she explained the system. I had mentioned that the battery bedside light in the top bedroom was too dim to read by , and she offered a rechargeable one which worked well as I was able to use my own charger if needed. It is obvious that the property can be used as a holiday care home, but is well equipped for family use when it rains. We enjoyed the wildlife, especially birds, and with permission enjoyed using our light moth trap to see many moths new to us. The kitchen and utility facilities are excellent and the heating good. We had nearly two weeks of sunshine which enhanced our visit.
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Glyn - Verified booking
The description of the property on the website is accurate so we got what we hoped for.
The cottage is spacious, really well equipped with good quality fixtures and fittings. The views from the sun room and the garden area over the road are spectacular whatever the weather. The review asks for our Sykes experience but that's not the same thing as our experience of the cottage. The latter was all positive and we appreciated the efforts of the owners to provide us with a great holiday base. There doesn't seem to be anywhere else to record that Sykes sends too many emails - too many requests for reviews of a holiday yet to be taken, too many suggestions for new bookings when the current one hadn't happened. I asked for one piece of assistance before the holiday and got what I needed because the query was referred to the owners. Sykes were fine and if you have a property that suits me I might use you again but I will be blocking your too frequent emails. I don't have a problem with my comments being published but I do not want anything I have said to appear to be detrimental to the cottage owners - they did everything required to meet our expectations.
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Alan - Verified booking
The Paddock is a lovely bungalow close to beautiful and stunning countryside.
Kirkgowan is a small and quite village with one small (friendly) shop. Sykes description of the property describes the nearest pub, The Craighlaw Arms Hotel, a 200-year old coaching inn, as been .3 of a mile from The Paddock. This is not correct. The Craighlaw has been closed for a year! The nearest pub/cafeis at least 8 miles away. We picked The Paddock over another property, which was situated 'in the country', because on holiday we like to have a 'local' for an occassional meal out, and to socialise, without the need to use a car. We have tried to raise the above with Sykes but their site is not user friendly when it comes to submitting complaints. The Paddock itself is a fine property. But we believe Sykes description of properties etc should provide a true representation. The Paddock has only been available to rent this year. The Craighlaw has been closed as a pub since last year: so it appears Sykes knew before they listed the property.
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Confirmed Guest - Verified booking
We had an excellent 3 nights in the Tower, everyone loved the high quality of the furnishings and decor which were in period. The rooms were all spacious and comfortable and the beautifully decorated stairs and hallways/landings plus the use of the red drawing room made us feel as if we were staying in our own stately home. The kitchen was well equipped and modern although a microwave might have been useful. The estate team were very helpful and even provided us with a bbq to use in the magnificent front garden, what a stunning location to have a family meal! The only reason I've given a rating of 4 stars and not 5 is that when we booked Penninghame's website needed to be updated as the Tower rooms had been reconfigured, this caused a lot of confusion but issues were resolved promptly and I believe the website will be updated soon. Overall a fantastic stay, thank you.
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Confirmed Guest - Verified booking
Shinnel House is een prachtige locatie. Middenin de natuur, en omringd met een enorme tuin waar je heerlijk in kan wandelen en spelen (de kinderen genoten ervan om steentjes in de rivier te gooien of dammen te bouwen in het beekje dat midden door de tuin stroomt). Er zijn altijd een boel vogels te zien vanuit de keuken en er is een prachtige kamer met een groot raam vanwaar je heerlijk op een regenachtige dag kan lezen en naar buiten kijken, of je ochtendyoga kan doen alsof je middenin de natuur bent. Wij hebben erg genoten in ieder geval. Het huis is van binnen ook heerlijk ruim en gezellig ingericht. Er zijn ook genoeg boeken aanwezig om je niet te hoeven vervelen. Wij raden Shinnel House van harte aan als plek om Schotland te ontdekken en op de dagen dat je niet op stap bent heerlijk van het huisje en haar omgeving te genieten.
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