Luxury Self Catering Holidays In West Wales - Save up to 60%
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West Wales Self Catering
A 4-star Stone-built Terraced Cottage, Close To The Harbour And Beach
Ty Fri Cottage
Ty Llo- W43266
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What our customers are saying about our Luxury Self Catering Holidays In West Wales.
Shannen - verified booking
"The location the cottage the homeliness of it all was lovely apart from the fact the WiFi and the heating and hot water didn’t work. The heating was hard to work and wasn’t working at all which effected our time in the hot tub as it was too coldTo come back into the cottage, the hot tub was one of the main reasons we booked it and didn’t get to use it as we liked to. Was meant to be under floor heating but didn’t feel any benfit by it It also made us uncomfortable we lit the cooker to get heat in the kitchen. Had three mobile numbers to call of the owners of there was problems only one answered, the man was lovely but he didn’t have a clue how to work the heating which was really unhelpful. He just said sorry. The hot water was a bit clicking has to fiddle about a lot with the monitor to get it working. Was really dissipointed as we paid good money to stay there and not as much as a slight refund or anything back. Was a lovely place just bad facilities when it came to the heating and water and WiFi :( was sad about it! :( :("
Peter - verified booking
"Great area for exploring the sandy beaches of SW Wales. The staff at the hotel (who run the cottage) are very friendly. The cottage advert left us assuming the swimming pool was at the cottages - it isn't - it's over half a mile away down a lane I thought was unsafe to walk along due to it being so narrow and having no footpath. Once there the pool is lovely. In today's connected world I would have expected wifi and mobile connectivity as a must have, especially considering the overall price of the rental. A minor issue was the crockery and cutlery - looks like mismatched leftovers from the hotel. Again with the price being paid, I would have expected a nice matching set for the number of guests. There was a note left on the window sill telling us about the welcome nibble and tipple, nice touch except there was no tipple, only a pack of welshcakes. What could have been a nice touch backfired. The settees has seen better days and ought to b replaced. Overall it's a nice cottage and these minor issues will not stop me returning."
Confirmed guest - verified booking
"Rooms were tidy but needed hover. As soon as we arrived we had to hover although had to stop and empty the hover due to the bad smell.house was dusty, cobwebs. Lounge was tidy but floors not throughly clean. Had dog saliva on floor rugs and sofa. Dog hairs on floor, child high chair very very dirty and sticky couldn’t use this although wanted to clean this but had to stop due to its current state. Kitchen well equipped but microwave not working. Front of the house unkept could do with tidying up and a lick of paint as first impression count. This was very dump and not clean. Had to pickup litters on arrival. Tried emergency contact 5 times without response with voice message when searching for the cot; eventually was found in one of the bedrooms cupboards. Too furniture in the master bedroom. Had to move free standing mirror to the landing House spacious for 5 and very well equipped. Friendly neighbors in all."
- Mrs Morrall, June 2018 - verified booking
"The directions to the cottage once we were near to it were difficult to follow and we had to resort to asking.When we have booked cottages with other companies we were always provided with milk in the fridge on arrival and often tea or coffee was left by previous occupants..Also lack of a teapot these gestures make such a difference.The garden was an absolute mess and looked like no one cared, the decking area made up for this in part but it would have been nice to explore the gardens.i.m sure once these matters have been addressed future visitors will appreciate it.The area was fantastic. ****** Owner response ****** Thank you for your feedback, the issues with the garden have now been addressed, we look forward to welcoming you back in the future."
Gavin - verified booking
"The cottage has potential but there are issues. The kitchen needed a good clean before use. There is no WiFi which should be the norm for this type of rental. The washing machine is in an outbuilding next to the sit on lawnmower and we did not chance it's use. The TV was on the small side. Heating was difficult to fathom, either too hot or too cold. Mobile reception is non existent so lack of internet is really felt. The cottage is owned by the local hotel, when checking in the receptionist did not know which keys to issue or where the property was. You have use of the hotel gym and pool, unfortunately the hotel does not seem to open over Christmas, when we did see the facilities they were in a poor state of repair.They area is great with some good walks, country parks and great beaches."