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Confirmed Guest - Verified booking
We loved the Roseland area and the location of Sally Port Cottage directly on the South-West Coast path was perfect for walking and access to the Fal ferries as well as further visits to Helligan and the Eden project. The lighthouse cottage was in an amazing location and for the most part it was very well furnished and comfortable.The excellent welcome hamper including scones, jam and clotted cream was a lovely surprise. However we did have a few issues which I'm sure Rural Retreats could rectify: - Access instructions are not clear. We arrived in the pouring rain and did not want to get soaked finding the right path. Parking is in a National Trust car park with pay and display machines and a sign saying the gate is shut at sunset. We had to call Lesley, the housekeeper, who wasn't aware that the car park had ever been closed and said that there was no need to pay. Why not state this in the instructions? The path to the cottage is behind the information board as stated but there are two paths. The one on the left signed "Coast Path, Place, Battery and Observation Hide" goes down quite steeply with several steps, the one on the right "Wheelchair Accessible" is on the level but meets up further down with the other path and much easier with wheeled luggage. You then have to ignore the turning to the left to the "Battery and Observation Hide" and carry on downwards towards the Coast Path. Once at the bottom (it is very steep and slippery when wet), the Coast Path is to the right (signed) and the Lighthouse to the left with no sign at all. - The Lounge furniture has been recently changed. It is very comfortable but the lighting is terrible as the lamp has been removed. It is impossible to read books in the evening or look at maps. - the kitchen is well equipped but the knives were very blunt and there is no draining rack. Not everything goes in the dishwasher. - Although this cottage is advertised as having wifi, neither the wifi nor the telephone provided for local and emergency calls were working. We could just about get a mobile phone signal by the lounge window and also above the patio - when the rain stopped!
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Confirmed Guest - Verified booking
We loved the Roseland area and the location of Sally Port Cottage directly on the South-West Coast path was perfect for walking and access to the Fal ferries as well as further visits to Helligan and the Eden project.The lighthouse cottage was in an amazing location and for the most part it was very well furnished and comfortable.The excellent welcome hamper including scones, jam and clotted cream was a lovely surprise.However we did have a few issues which I'm sure Rural Retreats could rectify:- Access instructions are not clear. We arrived in the pouring rain and did not want to get soaked finding the right path. Parking is in a National Trust car park with pay and display machines and a sign saying the gate is shut at sunset. We had to call Lesley, the housekeeper, who wasn't aware that the car park had ever been closed and said that there was no need to pay. Why not state this in the instructions? The path to the cottage is behind the information board as stated but there are two paths. The one on the left signed "Coast Path, Place, Battery and Observation Hide" goes down quite steeply with several steps, the one on the right "Wheelchair Accessible" is on the level but meets up further down with the other path and much easier with wheeled luggage. You then have to ignore the turning to the left to the "Battery and Observation Hide" and carry on downwards towards the Coast Path. Once at the bottom (it is very steep and slippery when wet), the Coast Path is to the right (signed) and the Lighthouse to the left with no sign at all.- The Lounge furniture has been recently changed. It is very comfortable but the lighting is terrible as the lamp has been removed. It is impossible to read books in the evening or look at maps.- the kitchen is well equipped but the knives were very blunt and there is no draining rack. Not everything goes in the dishwasher.- Although this cottage is advertised as having wifi, neither the wifi nor the telephone provided for local and emergency calls were working. We could just about get a mobile phone signal by the lounge window and also above the patio - when the rain stopped!
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Confirmed Guest - Verified booking
What a fantastic venue to chill out away from all the hassle and hoards of holidaymakers. Sally Port Cottage has all the charm, peace and fabulous views that anyone could wish for. If you are into bird life and walking as we are, then it is surely the perfect location. The cottage is equipped with everything that one requires, even down to ear plugs in case of foggy conditions across the estuary. The nearest beach is only half a mile walk along the coastal path and there are lots of interesting places to explore. The write up on Sally Port Cottage does explain about the parking arrangements in the National Trust car park, high up on Saint Anthony’s head and the need to transport your cases and belongings down a steep path to the lighthouse. If there is one thing that overshadows this fabulous place, it would be, hauling your suitcases, firstly down the hill on your arrival then the thought of having to drag them back up again at the end of your stay. Some kind of motorised aid for assisting with visitors luggage would really be a great idea, even better, an electric ride on buggy for the elderly or unfit! I have rated the cottage five stars but purely for the climb back and forth, I would have to reduce this by half a star.
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Confirmed Guest - Verified booking
An amazing experience staying at the lighthouse cottage, unique and with amazing views. Everything was clean and furniture inside was lovely. Toiletries were a nice touch and the welcome basket. However for the amount of money people are paying there are some things that need to be improved, particularly the garden furniture which was old and one of the seats was broken, and the bench seat in the garden is broken. So needs to be a better standard, with a heavy duty sun parasol, and maybe some sun loungers so people can really take advantage of the lovely garden. TV was far too small. Also some general upkeep issues like the toilet seat in the shower room was discoloured underneath and one of the rubber feet was missing. Appreciate its an old cottage with character features but the windows were very difficult to open, my husband had to go outside and stand on a chair in order to push open the kitchen window! No fan provided. Only other comment was that on numerous occasions we did catch people trying to enter by climbing over the garden fence, even though the padlock was in place and it was clearly private. So perhaps a better sign , or higher fence would help?
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Confirmed Guest - Verified booking
Sally Port Cottage is beautiful, in a fantastic location with wonderful views. The facilities, decor and equipment are high quality, and we had a wonderful stay. The path to the cottage is very steep, but as a fairly unfit non-hiker couple we managed fine, with a bit of heavy breathing. It really shouldn’t put people off! The problems we had were minor but frustrating, and I was annoyed at the lack of response from rural retreats. When we arrived we found the corkscrew broken and jagged, and more importantly the hairdryer was missing. I phoned rural retreats to report this (no hairdryer in October has quite an impact on a girl ! ) The lady I spoke to was a bit snotty with me, apparently I should have contacted “my housekeeper”. I explained that there is no number for a housekeeper and she saud she would pass the message on. So, I continued my holiday with ragamuffin hair, opening bottles with my teeth. There is a fly problem there which started in week 2 and I’m sure is a temporary thing. Don’t let my minor grumbles put you off , it’s a magical place, the welcome pack is extraordinarily good, views amazing and it is sooo comfy
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