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per nightMr John Scholefield - Verified booking
The views from the property were superb and almost unbeatable. However the chalet was not fully cleaned, the bath in particular had been "missed" with black mould around the top and taps, and the floors were not clean. One of the screws in the carpet grip in the living room doorway was proud and could catch feet. The kitchen had a cooker hood which did not apparently work - it was needed as the hob tops were not clean, and the markings for the cooker controls have been almost completely removed by previous over cleaning and the oven had not been cleaned. The cutlery and crockery was not clean, with food debris on some. The controls for the hot water were rather "variable" and we could find no instructions. The bathroom basin cold tap was completely loose. The toilet seat was loose. One of the dining chairs was missing a fixing screw causing the seat to lift and trap my wife's finger. Some of the carpets were stained on our arrival. The kitchen window did not fully close at the hinge end, and appeared to have been forced at some stage. The situation with rubbish/recycling was not satisfactory, as there appeared to be waste collection in part of the street and the property had both green and black bin bags. The general information file was out of date, mentioning something "to be completed in 2005" and more up to date visitor information would be useful. We did enjoy our holiday, and the delay in this response is due to my mother-in-law being hospitalised with a broken pelvis!
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Jessica - Verified booking
Overall disappointed however hot tub and pod location/scenery were excellent.
2 days before arrival, had to come out of work to be on the phone for over 30 minutes to request hot tub to be lit on arrival (as instructed to do on booking information) - this was not done before we arrived. Therefore took hours to heat up. Was also really Disappointed with what is provided for the cost. Had to go out and buy all cleaning products to clean dishes and general tidying etc whilst we were there. Considering there were 4 girls staying there, we were only provided 2 toilet rolls for the entire stay; one small bar of opened soap on sink (unhygienic); 3 extremely miniature shampoo/shower gel bottles provided and nothing else whatsoever. Kitchen area was full of flies which is understandable and it is semi open however obvious that there hadnât even been an attempt to remove them before we arrived as there were lots of dead ones too; lamp shade in the kitchen area were absolutely filthy full of webs, dust etc; really off putting and didnât want to put any of our food on the side. Outdoor area was clean - enjoyed the scenic views and the hot tub. For the money paid, think there should be nicer touches and basic cleaning equipment provided - or if not - should clearly be stated with booking information.
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Simon - Verified booking
I have published this review on Google maps as a local guide: Absolutely fantastic place to stay.
The beautifully decorated pods are clearly a labour of love for the owners Jo and Sion who were also really friendly and helpful during our stay. They have everything you need from the basics like cooking equipment, towels etc to the not so basic like local guide maps, LED candles for romantic evening and nice thoughtful touches like leaving a torch hanging by the door for if you need to go out at night. They are also awesome for the modern traveller like me and my wife with USB ports for phone charging, WiFi, Amazon fire TV and even built in voice assistant (Fantastic for getting your favourite music playing for cooking and relaxing!). The views behind the pods are stunning and worth a wander out to with your morning coffee. The grounds are nice to wake up to and have hammocks which are lovely on a nice day. They are a little intimidating to get to first attempt (a small price to pay for having such a secluded retreat) but my advice is believe Google maps even when you start thinking "this can't be right"! It will get you there in the end. https://goo.gl/maps/jABJ5owwRmfAj5tT9
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Erin - Verified booking
We had such a lovely time at the lodge and will probably be back at some point in the future.
A couple of things that we absolutely loved about the lodge was the cleanliness and appearance as this is really important to us especially as our baby travels with us. The pictures absolutely do it justice especially on a clear day, the view is mind blowing, and the privacy is amazing. A couple of things that we would take note of is that we arrived in the snow and very cold weather, we got stuck a couple of times coming up the very long hill and I wish this was maybe mentioned in the description of the directions as had we been in a smaller non 4 wheel drive car I donât think we would have made it to the top and potentially crashed the car. Another thing that we struggled with (although you do state this) the kitchen area is very very cold and this was an issue when we needed to pass through or nip into the kitchen it immediately took all the heat from the main pod. I can see that this isnât an issue in the warmer months however it was a downfall for our stay. All in all we absolutely loved the lodge, the hot tub, the staff, the area as a whole. We had such a lovely time.
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Annalee - Verified booking
Lovely scenery, good lighting, sleep pod is very well insulated so itâs cosy inside no matter the weather, comfortable beds, good WiFi too.
Would of been nice as itâs classed as a luxury pod that you have a welcome pack with a few sachets coffee tea uht milks ect as alot donât do a good shop till they get to the place. Also a dish cloth to wash up with was lacking as do want us to keep it clean as in booklet. Remote control back was missing off one remote and two cracks in glass inside the inner door were noted on arrival in case we where to blame for these, I did a walk through video on arrival for this reason in all properties we stay in. Also a walk through video of how we left it too. Cobwebs all on wall where cooking area is wasnât great. The big bin outside was ok but when we went to put our rubbish bag onto main bins on leaving you have all recycling areas, maybe put a recycling area out side each pod and we could do that as we went along, as I wasnât now on leaving going to go through the dirty bin and sort everything! We Loved the hot tub and good instructions, was nice and peaceful and precise thorough instruction on getting to hidden meadow. Would reccomned this place.
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