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per nightCaron - Verified booking
We have holidayed many times in this area and chose this accomodation for its location and luxury.
The location did not disappoint - 20 min walk to Budle Bay and a good 45 mins walk into Bamburgh or a 5 min car journey. Views are spectalular from the top of the quarry & would thoroughly recommend. The accommodation, although at first glance looks impressive, upon closer inspection it is let down in several areas, which you would not expect at this end of the price range. On a positive note, the mattresses, pillows and duvets were gorgeously comfortable as were the sofas. The smart TV was great, which enabled us to use Netflix - a must for the kids! The hot tub was great (other than last morning) - more than big enough for a group of 8. Other than a pint of milk and 4 individual biscuits, there is no welcome pack. Although this is a "nice to have" this is something I have become used to in other holiday lets (all of which have been less expensive than this one). Some local produce, fruit, juice etc. would be a nice touch. This is something perhaps the owners could look into. Cleanliness is the main issue (also mentiontioned in earlier feedback posts). Cobwebs on windows & ceiling, crockery had to be washed before use, old pair of socks left in one of the top bunk beds under the mattress - not a nice find for the child in the lower bunk (!) In general the whole place needs a good clean. There is no mop or bucket which would be useful and the bedrooms would benefit from a dressing table. A shelf would also be useful in the bathrooms. The front door bell did ring several times for no reason which was a little frustrating. A wider range of cooking utensils is a must - one small frying pan for a group of 8 is not practical by any stretch of the imagination. Hot tub was "topped up" with cold water at 8am on the morning of departure, which made it impossible for anyone to have a "last dip" before the 10am detparture. We had a great holiday in one of our favourite areas despite the points raised above - the lodge is lovely, however couldn't help feeling disappointed.
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Jane - Verified booking
The grocery welcome pack was a nice and âwelcomeâ surprise.
Hot tub well heated and accessible. Property was clean and tidy inside. However the property in need of some TLC (we had a constant dripping tap in kitchen-not able to be repaired during our stay, despite reporting on arrival, however owner did explain reason for this). Outside of the property needs a bit of a spruce up (lots of cobwebs and general wear & tear, gutter constantly dripping over bifold doors & not able to open bifold doors as they were extremely stiff- we are use to opening them as have them at home!). Lots of dead insects/daddy long legs between shutters/windows in bedroom. Outdoor furniture cushions wet and not able to be used as cover used but not secured & no ability to store cushions inside. Extremely hot and provision of a fan/fans would have been extremely welcome in the heat as the lodge is like a greenhouse with lots of glass. Not able to access outside bins (shed locked with 2 padlocks and no keys provided). Not able to operate TVs in any bedroom & no instructions provided in information pack. Visitor information pack out of date⦠I.e. states property let by âcrabtree&crabtreeâ not âSykes cottagesâ, recommends a restaurant in Bamburgh (Mizen Head Hotel) that has been shut down for well over 18 months! Hot tub operational info doesnât relate to the hot tub in situ.
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Gillian - Verified booking
The property was on an estate near a prison and was essentially a converted double garage.
Previous reviews have covered the height of ceiling issues but if the property had been pristine and nice in every other way that would have been tolerable. There were not curtains on the door into the garden for privacy and the heating was outwith our control. I do not want to have to seek out the owner when I feel cold. A laundry without a dryer is useless and there was nowhere outside to dry washing. The kitchen was greasy, there was no dishwasher and the cupboards appear to be falling apart inside. We disliked it so much we left on Thursday morning. It would make me very wary of using you again - and we have used you many times before. Not worth the money - a caravan would have been about the same- and so disappointing. It was difficult to raise issues given we had to go through the ownersâ hall to access the property. Your listing was by the letter accurate but we feel should have defined the extremely small size and perhaps an inspection is required to check on the state of the kitchen and bedroom and bathroom.
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Alice - Verified booking
Pleasant holiday home which was a good base for us to explore the local area.
Lovely touch with a welcome gift and enjoyed the hot tub, (although some basic instructions would have been helpful). Would have been useful to have a few more hooks or a smaller airer inside for drying towels, and felt the instruction folder could have had a lot more information in it regarding local area/amenities, as well as WiFi password. Unfortunately we had no access to WiFi for the duration of the stay which with 2 teenagers was an inconvenience & while not the end of the world this did impact on trying to make plans for our time there. We arrived on a Sunday and contacted Skyes first thing Monday. They did not reply until Thursday afternoon and offered no apology for the delay and sent just a standard response which was not specific to Daisys retreat, suggesting that we check the router and/or ask at main reception which we had already done prior to contacting them. So while I would stay again at Daisys retreat, I would not book through Skyes cottages again for their very poor customer service.
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Colette - Verified booking
Swallow lodge is a beautiful quaint property which has all the comforts of home with every facility needed.
The gardens are stunning with oriental feel ponds looking out to woodland. The bathroom facilities are well equipped with a hot shower and bath option. The kitchen has all pots and pans required with high quality cooker, microwave , toaster. There is a utility area with washing machine, ironing board and clothes hanger etc. The bed was super comfy and spotlessly clean. The owners Paul and Jacqui were the perfect hosts, welcoming and really approachable. Your comfort is their prime goal They even ensure you have toiletries available in the bathroom and dressing table in case you forget something- I thought this was really thoughtful Ample storage in the bedroom too. Our dog made friends with Jet a very gentle greyhound. We will definitely be back , super relaxing holiday in a great location , the nearest beach is only a mile away , which stretches , 7 miles, Fabulous !!!
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