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per nightJohn - Verified booking
The key instructions that you sent us were wrong.
We decided to try the key safe code to open the gate and fortunately it did. There was a key fob for the gate but no instructions for its use were provided. In fact we were not sure what the key fob looked like. There was no instructions for the kitchen appliances, we never got the microwave to work. Again there were no instructions for the TV, etc. The reception was not great. Programmes kept breaking up. There was no sign of an outside aerial. There was only one bedside light for 3 bedrooms and only one bedroom had a mirror. There was a shortage of storage in the bedrooms. The cleanliness was not great, especially of some of the cooking equipment. The bed linen was not of great quality. The bath and shower were slippery when in use, safety mats should be provided. The instructions on what to do with the rubbish and recycling was non-existent. There was no visitors book to pass on any recommendations for restaurants and places to visit. It was very disconcerting to see 2 very large and long cracks running the length of the living room ceiling. Having said all that, it is in a wonderful location. Very quiet and peaceful with some lovely sunsets and lots of bird song. It could be made into a really top class property with attention to these details. It is shown as 5 ticks, currently we would not rate it as that.
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Trevor - Verified booking
The cottage was very modern and well presented.
The kitchen was well equipped and for once the saucepans were useable. The armchairs and settee were also comfortable which quite often they are not. However, we did find the cottage minimalistic to the point of being impractical. On entering the front door there was no internal doormat. There was nowhere to hang outdoor coats so we had to drape them over the dining chairs. In the bedroom with the on-suite there were no towel rails or space to leave your toothbrush or toiletries. The bedroom had no dressing table, drawers or mirror. My daughter who used this room ended up living out of her suitcase all week. There were no hooks on the back of the bedroom doors or the bathroom door so you could not hang your dressing gown up, even whilst using the shower. The towels were extremely thin. Thankfully there was a clothes airer which we kept up in the open space to put all the towels on to dry. The cottage although spacious did not feel very homely, perhaps a large rug near the armchairs would help
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Kerryann - Verified booking
We loved our stay, had no major problems but listing could do with changing slightly.
It says you can use own Netflix's but there's no smart TV so very limited to tv programs if like us your back on an evening due to kids. The main bed could do with being changed as it's very worn on one side but still comfortable. There was still crumbs on side by toaster and some on floor but wasn't a massive issue. It stated a welcome pack but we didn't have one and no information of anything around the local area. It could do with a few touch ups like the decking but again not a issue. The washer dryer was great and really useful, the view and quietness was amazing and loved watching the wild deer. We enjoyed walks around the lake. We would definitely come back again but I think for what you get the pricing is abit too high for other places we've stayed around the area that have been above expectations so maybe something to look at and even advertise elsewhere to get extra bookings so others don't miss out on this lovely find. Thankyou for having us we will be back
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Keith - Verified booking
The property was lovely, and spacious in a quiet location.
It is in a location that is near to most of the attractions we wanted to visit, which was nice to only have around half an hour drive or less to Bristol, Wookey Hole. Weston-super-Mare. The only thing we found slightly negative and that is down to personal preference was the beds. The mattresses were soft and made boing sound, when you moved or turned over, and you could feel the springs. As I said its personal preference. The weather was nice one day and we went to use the retractable washing line. It didn't work and wouldn't pull out.which would have been nice to use and a nice touch. So we used the clothes airer, but when we got back from our day out it had blown over. Scattering all the washing across the property. Could the owner fix or replace the washing line. Overall, we had a lovely time and would love to return sometime in the future.
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Ivan - Verified booking
Nice property.
Pros: smart TVs in all bedrooms. Great kitchen. My lads loved the electric chair. Great to have the bifold doors. Nice reclining chairs outside. Cons: Mattresses need updating. 2 singles mattresses making double in en-suite. En-suite basin very small. We all used the main bathroom sink. Having hooks on the backs of door for towels/coat would be useful. Ceiling in living room need attention as theyâre a couple of long cracks. Makes it look unloved :(. Maybe time to update one of the recliners, itâs been well used. Overall a nice property that is situated on a quiet road with horses in the back field. Easy access from M5 and plenty to do. Cheddar Gorge, SSGreat Britain (in clean air zone area, so check your vehicle), Mendip activity centre etc.
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