Igo & Blanca - verified booking

"This was disappointment stay as the description is not clear and is misleading and disappointment in dealing with owner. We would not go back to this place even if we would get it as a compensation for our frustration and disappointment !!!When we booked this cottage (now after our stay we know that it is a joke to call it cottage !!! ) we understood and were looking forward to enjoy one private cottage for us with private hot tub in peaceful settings with privacy.What a shock on our arrival, frustration and disappointment.It is not single cottage but large farm house divided into two - one bigger part of whole house is for rent for 8 persons with hot tub and - and second smaller part of the house rent for couples with hot tub.Our hot tub is next to driveway used for our place and for private farm house next to this place and as well as access for people who rent other part of the big farm house, as well it is not far from the road used as a access to houses in surrounding area - the hot tub is fully open to view from that road for passing cars.What a joke of wonderful privacy !!!The view from lounge is well see the photo.Bedroom is shared with neighbours bedroom not only next but with another bedroom underneath. You can hear the people through the wall in your bedroom which is absolutely uncomfortable.When you enter the cottage for first time it really smells and we had to open windows for a long time. Cleaning well some areas has not been cleaned for long time judging from spider webs there.Bed is another story - two single mattresses and the result is big paddle in middle - what a enjoyment !!! Hot tub - when who's ever take care of it has no idea about it - we have been in few hot tubs but in this one they use chlorine tablets very extensively.The first time after we used hot tub we smelled like we were bathing in chlorine . Then i realise to remove the small plastic basket with chorine tablets floating in hot tub and that helped. They even give you more tablets to put in if you feel and thats absolutely irensposnible. In hot tubs we have been in past someone usually came and checked the water and accordingly treated the water. It is UNHEALTHY to over use chlorine table in this way in hot tub.Another story is logging which took place just about our place so expect nice morning wake from machinery with combination of neighbours children's waking up in the morning. You can imagine what kind of peaceful setting and place you will get if you get large family next door like we did ( and we thought that we were lucky that it is not few young couples coming only for parting ) - then cake on top of it was when they started a party with loud music and drinking and we had to ask caretaker to step in.We arrived very late on the first day so we called immediately next morning owner and explain her situation as the description did mislead us 100 % and we want to get full refund and leave instantly. Well owner respond was " i have nothing to do with refund and you need to speak with agency. Later we have learnt that the owner was not telling as true and that she is fully responsible to make the decision. Was evident that the owner was only caring for the money she will receive from our stay. We tried to call her again later but she did not take our calls and did not return them as well and that was end of our communication with her. Disappointment!"

Ron - verified booking

"Lovely private location. We stayed when it first opened and were delighted. However it has now become in need of refurbishment and is looking tired. No fluffy bathrobes this time which you need when getting out of the hot tub in cold weather. Skylight windows were filthy, and living room windows had lots of dead flies around it. The only aluminium foil was on the grill in the oven so we had to use that for our joint and it looked used. No wine in the welcome pack this time. Next door had a group of young people with no consideration for us as a middle aged couple looking for somewhere peaceful. Loud talking, girls giggling late at night and first thing in the morning. We came for peace and quiet. Welcome pack is some milk, coffee pods and some home made bread. Chase longue is wooden, fine for kids to sit on but not adults. Size fine for two adults. Dishwasher is very good and requires no pre-soaking. Potato peeler is a bit blunt. Frying pan ok but only one. No smaller pan if you are doing a fry up. Bathroom has a heated towel rail which was great but no under-floor heating. Shower pressure varies and you can't take the shower head off. Hob is halogen and fine. Positioning of fire blanket and extinguisher a bit dodgy right next to oven and difficult should something catch on cooker. Bistro set which we were looking forward to using sitting outside with wine was thrown in a heap in the top right hand corner of the garden area. Looked in need of some varnish. Nice views from the bedroom and living room. Whirly gig is over a fence in a field of longish grass which would risk ticks. The steep path driving up from the road is a wreck and if you have a low slung undercarriage then you risk damage to your vehicle. Very stoney and potholes with the centre of the path raised. Not good for our Focus. They need to fill it in a bit. Would be treacherous in very bad weather. You could feel the stones flying off underneath tyres as we went up in first gear. Lovely private location and good place for a young couple on their first getaway, especially with the hot tub. However not value for money any more. Handle missing off the bath and tv wasn't much better than terrestrial plus a couple of channels. Wifi but we never got an internet signal and had to use mobile data. Enjoyed it the first time but think we'd stay in Weem next time. Same nice views and nearer the hotel and easier to get the car to."

Lynda - verified booking

"Location was perfect but we feel that there were several matters that should have been addressed before we arrived i.e lounge patio door could not be opened, bathroom door needed attention, the patio furniture was dirty and left marks on our clothes, mugs in kitchen were stained, not enough towels and some of them poor quality, wardrobe doors in both bedrooms were dangerous, we also reported water stains on the lounge ceiling and no one came to see it for 3 days, cutlery was sparse and only three wine glasses. We feel that the owner has taken her eye of the ball and things have slipped. We had to ask for the barbecue."

Chris - verified booking

"After last year's holiday here we had to return by popular request of the whole family! The house is simply wonderful, so spacious and well equipped with everything one could need. Although the weather was mixed even a day in was almost a pleasure, watching the play of clouds and rain over the hills on the other side of the river Dee.It will be good when the Fife Arms hotel re-opens after its lengthy refurbishment as there is no where much to eat out in the evening."

Karen - verified booking

"Was a secluded and peaceful setting. Fab cottage with wifi and basic free view TV. Best hit tub to date that we have used and nice and hot. Kenmore has some fab eating places with only 3.5 miles to drive there. Everything you could ever need within the cottage is at your disposal. Also, the welcome basket was great....filled with oatcakes, eggs, bread, coffee......very thoughtful. We will defo be back!"