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per nightMrs Emma Blustin - Verified booking
The house was very spacious and a pleasure to stay in, well equipped and comfortable. My poor rating is more to do with the agent's service. I emailed a couple of times but didn't get a particularly prompt response, e.g. the last time I waited 14 days and had to follow up to prompt a response. I also found it quite difficult to get information from your 'help desk' about the property, e.g. I asked more about the coffee making facilities advertised in the website description, and was told that you didn't know; the person responding had checked the website photos to see what they could find out (as you keep no kitchen itinerary) and they suggested I bring any equipment with me. I brought coffee pods but they were too small for the machine. It's info like this which is really useful and make the difference in enjoying the whole holiday or needing to go out and search in local shops for the appropriate item, eating into the holiday time. We also found the checkin times very late and the checkout time too early, so found value for money quite poor when paying for a night's stay when the checkin time is 4pm - especially when trying to coordinate young children's routine.
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Carole - Verified booking
We have being staying with Carbis Bay holidays for a significant amount of years, and this is the first time that we feel we have cause to complain.
Photographs and property description are somewhat misleading, especially the ones showing the tables outside, as they face directly on to a road, with no privacy. The small courtyard at the rear was in a untidy state with most of the flower containers having dead flowers and weeds in them. When we arrived the lawn was totally overgrown and the borders needed weeding and a general tidy up. Other points to note:- Toilet roll holders in un-appropriate positions, one of which my husband had to fix. Toilet seat in main bathroom was loose and rotated when you sat on it. One of the oven shelves had brown stuff dried on it and looked like it would drip if warmed up. I noticed the gravy boat in the bottom drawn had brown splashes up one side. The sofa and cushions had seen better days, and one of the remotes looked like it had been chewed. On a safety note I felt the bannister going to the utility area should have been on the left hand side and not the right. Also steps, leading up to property need a hand rail at the beginning. We hope you find these observations constructive, as we wouldn't want other guests to have the same disappointment as we had.
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Nicola - Verified booking
Top Farm Lodge proved to be an ideal place for two friends who live in different parts of the country to share for a few days.
It was lovely for each of us to have our own en suite, and the bed in the twin room was one of the most comfortable I've slept in for a long time. We didn't do any cooking during our stay but the kitchen seems well-equipped and the living area is very comfortably furnished. We didn't make much use of the private courtyard as the weather wasn't really good enough - but I imagine it would be very nice to sit outside with a coffee first thing in the morning or to eat lunch outside in warmer weather. The cottage feels welcoming and even in bad weather it was cosy enough without having to light the log burner, so I would be happy to consider a winter break there. The location is great - plenty of walking on the doorstep and easy access to Oswestry and Shrewsbury. The shop and pub in the village are both a short walk away and the food and service at the pub are both very good. We both enjoyed our stay and I would happily recommend Top Farm Lodge.
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Mrs Mackintosh - Verified booking
The property was much larger than it looks from the photos and the house was very clean and well equipped. The 'Welcome' Basket of goodies was a nice touch and my children enjoyed the Norfolk cookies! Beware though, the garden is very small with not really anywhere to sit comfortably. Not safe for young children as you can't close the gates if you have 2 cars on the small driveway otherwise you will need to park outside the property on the road. The house is ideally situated and only a 5 minute drive to Wells Next-The-Sea. The local pub, The Carpenter's Arms is a fabulous place to dine and only a 5 minute walk through the pretty village. We thoroughly enjoyed our round of golf at Fakenham Golf Club too - pretty little course, not too taxing and very friendly staff. We also ventured down to Yarmouth for an evening of greyhound racing - a really fun time and restaurant food was excellent.
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Steven - Verified booking
We booked this property as it looked ideal for us to explore the area, it certainly didn't disappoint.
Quirky with character, all you required to have a relaxing and enjoyable stay. The layout was well thought out and the property owners who live next door and also run the local convenience store located to the front of their property were always available if needed. On arrival they met us with open arms and by the time we left I felt I had known them for many years having chats in their lovely old shop, they were so friendly and helpful and couldn't do enough for you. We visited a couple of national trusts not that far away plus a bit of sight seeing, weather behaved during the day so we made the most of it. If you are looking for a relaxing break in a sleepy chocolate box village and have no major mobility issues I suggest give this place a try, you will love it. Hope to return at some point in the future..
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