27 Burgh Island Causeway

Reviews (18)

• Geoffrey

  On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robert’s Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy

• Geoffrey

  On entering this flat one is amazed by the size and the views. However within twenty four hours of arrival you realise that this flat has been well used and most of the things in this flat are past their best. It has been cleaned to a superficial level but the dirt is in nooks and crannies that only a deep clean will cure. The list below is only some of the faults many of which have been noted in the visitors book particularly this year. Talking to the caretaker we were informed that the owner has not visited for nearly a year and he is left to do running repairs. It is in need of TLC, are his words. In the Kitchen the fridge has no Ice tray and no fridge light. There is no freezer which is a requirement in a holiday flat. The toaster has crumbs under the tray and on the tray. The toaster needed it's crumb trays washed. Waste food bin had grimed in dirt around the rim Knife block greasy, no small paring knife and some were purchased All glasses needed washing before use Dishwasher had no salt or rinse aid in it. Washing machine was too complicated and unable to activate the drying cycle Lights under shelves not working and shelves not clean Wooden tray not clean and all Items on tray not cleaned eg sugar bowl dried sugar solid and pot for tea bags filthy. In the Lounge the television was not very modern so disappointing not to obtain iPlayer or Netflix The light by TV does not work possible a loose wire Windows not very clean smeary ad balcony glass surround needs cleaning. Robert’s Radio very smeary Dust ++ on shelf Arms on soft furniture shiny and grubby Dining chairs between vertical slats dirty. In all rooms the shutters are not easy to open and have dropped and scuffed the floor and window sills. It needs a carpenter to rehang them. In fact there were some that we could never open. Doors and paintwork could do with a good wash or paint. In the bathroom the area behind the toilet pan was grubby No rubber cushions on the toilet lid and seat making them unstable. Bedside lamps with open glass shades had dirt and dead flies inside. The balcony furniture needs a complete set of cushions that fit. 2nd bedroom is very small and only suitable for children. The shower needs a complete upgrade with thermostatic valves. The light in the mirror is not working. A good point is that there was plenty of hot water. The bed and bed linen are very comfortable. The weather was good and we managed to make ourselves comfortable but the rent for the flat is totally overpriced as it does not deliver the level of modern conveniences and cleanliness one expects in a flat at this rental. I therefore request a refund of £400 and suggest the owners visit to see how much maintenance work is required as good cleaning can only be done if furniture and paintwork is maintained. Yours sincerely, Geoffrey Daddy

• Michelle

  Lovely gesture of biscuits on arrival but once settled in, niggly faults noted in visitors book by two previous occupants became apparent. Worst was the high pitched scream from the main bathroom extraction fan, main bedroom window did not open, both bathroom mirror lights had blown bulbs, kitchen needed a good clean. A clothes horse would have been helpful. Nothing major but definitely not up to the standard I was expecting for the cost of the week’s accommodation.