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per nightConfirmed Guest - Verified booking
the whole cottage needs a thorough clean and furnishings very old and worn .When we arrived Mr Sinclair was just coming out of the cottage saying the TV wasn't working and he would be back. He did return a few minutes later and sat in the room trying to fix the TV. What a start to our holiday trying to unpack with a stranger sat there. The bathroom door wouldn't open properly, old rusty bin, light over mirror not working, heater in bathroom full of dust, old rusty tin of air fresher, shower screen on bath had black mould along the bottom. The kitchen had dirty cutlery trays and all utensils in them were very old. cupboard handle broken, dead beetle between the melamine plates, spider and web in a cup. No icebox in fridge so Mr Sinclair said to use the freezer where the dogs were kept in a separate outhouse which was disgracefully dirty. We were told not to shut the curtain in the hallway as the rail was broken. This meant when we left the bedroom to use the bathroom, we were on view up the lane. The single beds were very hard with child size quilts. furniture old, random old xmas decorations etc in draws which needed cleaning out. The carpets and flooring all needs changing as it is so old. there were dozens of flies every day due to the cottage facing the horse stables. We bought fly killer and were constantly spraying them. My partner honestly thought I was going to say " take me home" but because he had booked it for my Birthday I tried to make the best of it. We left 2 leg rest from our reclining sunchairs in the cottage shed by mistake, and after a call to them the day after our return, the daughter said she would get Mrs Sinclair to ring me. I have a friend in Ayr and though I could collect them when visiting my friend later in the year but I haven't had a call back and that was a week ago. I would have contacted you before now regarding how upsetting and disappointing our holiday accommodation was but I am just recovering from Covid and haven't been up to writing. On a positive note, we loved the areas of Rockcliffe and Kippford and would like to see other areas of Scotland. Baring in mind our bad experience at Tumbling Banks would the company give us some form of compensation for not only how upset we were but also for such poor accommodation as we would use Discover Scotland again but would suggest you think twice about using this accommodation to future clients in its present state. Kind regards, Susan Harwood
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David Macmillan - Verified booking
Montrose was perfectly situated. There is a small parking area(about 10spaces but free from 1730-0700) only about 80yards from the property. If you come from the south side they are both on the right (property first) if that car park is full there is a bigger car park (as you face the small car park ..look right there is a road looking up hill ..its straight in front). I will start with the positives first..The flat was very clean ..it has all the things you'd expect eg fridge cooker microwave smoothie/blender toaster. The heating system easy to follow. The shower is in the corner of the kitchen ..you will understand when you stay there.. there is also 2 bedrooms and dining room. Now the negatives but not as bad as what you might think. On arriving we tried the WiFi on the Internet box ..it didn't match ..I txt the owners and they said it was in the folder in the kitchen ..it worked..the toilet is small and just becareful as there is a step leading upto the toilet itself ..we tripped on it a few times. You do hear the traffic going past at all times as you are on the main road. Would we stay there again ..aye would
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Confirmed Guest - Verified booking
We all had a great holiday in a lovely clean, bright + roomy bungalow in a very peaceful setting. Very well appointed. Being such a bright house, would perhaps recommend an eye mask, (if very early morning light bothers you) as the window blinds in the bedrooms aren't enough to fully darken the room on sunny mornings. Having had lovely weather, the spacious decking at the front made for a very comfortable + relaxing space, with beautiful views. We took advantage of the inclusive golfing offer at the nearby Colvend Golf Club. A very well maintained course, with pleasant challenges + amazing views. As mentioned in previous reviews, the entrance gate is a little narrow. We had a Hyundai Tuscon + had about 2-3 inches clear either side. Rockcliffe is a lovely little village, with scenic walks, including one to the nearby village of Kippford, where there are a couple of eateries and coffee shop. Would definitely recommend Firpoint as a holiday rental, we will certainly be back.
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Sue Finn - Verified booking
Cleanliness was superficial in places and things like the oven needed a good clean to be useable. Water pressure for showers could be better. There were no instructions with the central hearing and hot water system which was not working when we arrived and required a phone call from a plumber to rectify the following day although the owner did attend to this very quickly. The mattress in the small double bedroom was most uncomfortable as were the settees. There is an annoying buzz in the hall and twin bedroom seemingly in the roof space. Otherwise the property was well equipped and in a lovely setting with all utensils etc. that we needed. We would have liked more information in the online write up about the TV arrangements and would probably not have booked the property if we had known that all it provided was freeview (ie no DVD player or other TV options).
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Martin - Verified booking
Enjoyable stay in a warm & comfy cottage.
Definitely recommend the Peat Inn for a special meal. Please note that the cottage is compact for 4 adults but as caravanners we managed ! Everything needed for an enjoyable stay was provided. We adhered strictly to the numerous requested instructions - arrival & departure times / bin emptying / bedding removal on departure etc. However when I tried to contact the owners to report some maintenance issues for the benefit of future guests all 3 numbers provided went unanswered, so I eventually left a voicemail on the 1st number for Dawn. At no point has anyone acknowledged my message or attempted to remedy any of the issues. It was also somewhat strange to receive a call from Sykes on the penultimate day of our stay to ask why we hadnât arrived ! At least I was able to tell them of the said issues. All very strangeâ¦..
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