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£140
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£69
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£79
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£79
per nightDenise - Verified booking
This lodge is actually a nice property.
However, there were several elements that resulted in our stay being less than satisfactory. The lodge itself had some things that did not seem to have been maintained properly. The plug on the bath broke after our first use, making the bath unusable. Whilst the owners did contact us about this, nothing was actually done. The taps on the sink in the bathroom were tight and using these resulted in unscrewing elements of the tap and slight dripping. The door handle on the en-suite is missing screws and came off. The oven door would not stay open meaning that cooking was hazardous as it required two of us to remove any item and even then, the door kept swinging shut. This resulted in our being unwilling to subsequently use this. The TV remote does not correspond with the symbols thereon which meant that we had to contact reception to find out how to get subtitles up. The hot tub is lovely in itself, however, we were unable to use this on the final evening as it had been refilled for the next clients and was not at temperature. This information was stated in the welcome book in the property but we did not know this before we arrived. We have stayed in several properties with hot tubs before, including two at Herons Brook, and this has never been an issue in the past. It is disappointing to book a property with this facility, only to find that it is not avaiable for one of the nights. This should be made clear on the listing for the property. Some of these points may seem trivial but the combination meant that our stay was not the excellent experience we have been used to in the past. We feel somewhat let down and are now reluctant to book again.
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Lizzie - Verified booking
I am a professional, middle aged, well travelled individual, and have much experience of hot tubs.
Whilst the lodge itself was pleasant and clean, unfortunately I came home a day early with appalling Hot Tub Rash, diagnosed by both a qualified Minor Injuires Nurse AND my GP, and have been placed on high dose, of strong antibiotics (Docycyline and Fucidin cream ) for a week. When I complained, I have been told Sykes Cottages take no responsibility and offer no good will gesture as this is a Health and Safety issue, and the owner wil be informed and take it from there. I have heard absolutely nothing, and am unable to get through to anyone in spite of sending photographs etc. SHOCKING! Hot tub rash occurs because of DIRTY WATER and POOR HYGIENE, and a lack of chlorine and chemical balance in the water. To add insult to injury, the Hot tub is actually out of use on the last day, as allegedly the water is changed and cleaned. Given my rash was developing, we left a day early, unsure of the exact cause at the time. Noone expects to pay a premium for a Hot Tub and have this experience. I STRONGLY ADVISE YOU THINK TWICE ABOUT BOOKING WITH SYKES COTTAGES AND THIS PROPERTY, AS THERE IS NO COMEBACK WHEN UNFIT FOR PURPOSE. APPARENTLY AN OWNER HAS TO ADMIT FAULT, AND THE POLICY OF THIS LODGE IS TO IGNORE YOU. DISGUSTING. SEE PHOTOS. I HAVE BEEN IN A TERRIBLE STATE FOR A WEEK. SYKES ALSO CHOOSE TO IGNORE ME AFTER THEIR INTIAL RESPONSE THAT IT IS A HEALTH AND SAFETY ISSUE, THUS CANNOT OFFER A GOODWILL GESTURE. AGAIN DISGUSTING. SEE PHOTOGRAPHS, AND DECIDE IF THIS IS WHAT YOU WISH TO RISK. WE WILL NEVER USE EITHER SERVICE AGAIN.
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Mrs Aspey - Verified booking
We have recently returned from a lovely holiday at the Old Gardeners Lodge. The property is in a quiet position up a steep hill about a 10 /15 walk from the seaside town of Saundersfoot .The accommodation although very small and compact has everything you need for a short self catering break.The owners are very friendly and informative about the local area and although you are staying in their garden, it still feels very private as you have a small outside seating area if you are lucky enough to have good weather.There are some beautiful coastal paths close by and some lovely places to visit .The walks to nearby Amroth and the National Trust Colby gardens are well worth a visit as is the costal walk to Tenby(but be prepared as it is a very long and sometimes very steep walk)We got a taxi back for £8 to save our legs !! I feel like the Old gardeners lodge is very good value accommodation if you are mobile and like to do a lot of walking.
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Paul - Verified booking
Absolutely shocking!
Tried to get money back but owners had plasters for every sore ! Advert very misleading. It was a grotty old caravan in someoneâs back garden! Not suitable for dogs as stated in the advert . Located at the bottom of a very steep hill on a very busy main road , not a short walk from the nearest shops / pubs as stated . You would be risking your life to veer onto the so called path !Infact place was a death trap ! Keep your money ! Stay AWAY!!! The inside of the caravan was dirty ! Walls in the advert weâre freshly painted. These were old photographs as every wall had damp marks on ! Whole place smelt of mould and damp ! I have been diagnosed with asthma, and had to use my ventolin pump on entry ! Floors were dirty , dirty water marks down the kitchen bin ! DISGUSTING
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Joshua - Verified booking
Hazel nook is a brilliant cosy little shepherds hut, clean and snug with great facilities.
I enjoyed an amazing mini break for my partners birthday there, situated close to many attractions and shops in narbeth and also saundersfoot and tenby. Loved the simple old fashioned decor. Loved the fact that there is no tv in sight to spoil the feel of the place. The bathroom door was a little fiddley and if your a taller person, bear in mind to duck under the bedroom door way, I didn't and got a couple of head bumps!! Other than door trouble, i had one of the most amazing times of my life staying at Hazel nook and highly recommend it, wouldn't often say this about a place but will consider going back next year maybe!
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