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per nightLouise - Verified booking
Overall good apartment, not really suitable for our dogs (too many outside fire escape steps).
New bed, great bath towels. Balcony view fantastic. This made the flat (although could do with a good old clean and paint!) accessed from bedroom. Did find empty crisp packet and dirty cutlery in drawer. Dated bathrooms and kitchen decor but perfectly clean and fit for purpose. Except need new hairdryer and felt there was too much junk in the wardrobe alongside our clothes. Needs to be more separate. Completely separate cupboard. Made it feel cluttered. Cupboards very full in kitchen too. Should probably be cleared out a bit. Too much crockery and extra equipment. Loved our holiday and enough warning was given re steps but I do think a photo of the steps would help. I would say price point is just about right for decor, cleanliness and steps access. Great views - this made the holiday. BEWARE I did read about there being stairs but there really are so many! I'm not keen on heights and as they were outside the flat (aside from the last set that are internal) I felt vulnerable. It's the fourth flat up. Our 2 greyhounds were very hesitant on the outside fire escape stairs (I did take a chance on this). Not great when they were rained on. 3 sets. On the 15 min walk to the bay: the stiles are high and stone (keep sheep in) and the second style impassible because of steepness for our dogs. Would have been dangerous for us to lift them and make it over so we couldn't do that walk. Main road and B road has no pavement so we had no choice but to use the car. I did find a good walk to mortahoe and twichenen out of the camp and turn right. High up so great views. Be aware this flat is almost within a next door caravan site (you drive through this site to get to the flat) and below the flat is the astro turf for sports so regularly busy with activity so if looking for a quiet spot - this is not it. It's not overly intrusive but it is high on activity. Sunday night cold shower? First 2 nights fine. Husband had to look at thermostat. Outside balcony lights not working.
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S - Verified booking
Accommodation was warm however that is about all I can say about it.
Owner says it sleeps 2/4 people so we assumed we could have the bed and kids could sleep on the sofa bed, that didn't happen! My partner and both children slept in the bed and I tried to sleep on the cobbled street they said was a sofa bed. We ended up leaving a day early because 3 nights with no sleep was about enough for me. I did bring it up with the owner and was told no-one had complained before which isn't true. When we returned home I checked the reviews and someone else had mentioned it before which, in fairness had seen but the review had been commented on by the owner saying all issues had been resolved NOT TRUE. Access to the the garden was through a door with a padlock on and unless I asked we wouldn't have been told by the owner, it felt like they don't actually want you to use it but put it on their advert to make it sound like your getting more than you do. After not sleeping on the last night I took our dog for a walk at 5am and when I returned the door was locked and I couldn't access the Accommodation because you share the entrance with the owner which isn't pointed out on booking. After all is said the area is beautiful and well worth a visit, just find some other accommodation. Wouldn't stay again and definitely wouldn't recommend.
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Colin - Verified booking
The apartment is very modern, and most of the facilities are excellent.
It is well situated in Ilfracombe, being central with views over Capstone Hill. However, there were some matters that need attention, and our comments are as follows: 1. We could not get Alexa to work at all 2. The bottom oven is not working (the cleaning company did notify us about this but I suppose it should be repaired?) 3. In the double bedroom, one of the bedside table lights was not working, and it was not a broken bulb! 4. We were surprised that there was only one roll of toilet paper in each toilet, and that there was no washing up liquid supplied. In a property of this cost, this seems to be penny pinching? 5.The Nescafe Coffee machine had no instructions that we could find. There were some instructions for a completely different model, and they weren't in English anyway! 6. We were grateful for the Welcome Pack of a bottle of red wine, small bottle of milk and a pack of biscuits. 7. The directions to the apartment were good, but there were no instructions on how to enter the parking area. Finding out where the keypad was to the barrier caused us a delay as we searched for it!
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Monica - Verified booking
A superb property!
Spotlessly clean with every attention to detail. Communication was excellent, the reminders etc. were very welcome and I took the suggested items like oven gloves, dishwasher tablets etc.but they were not needed as everything was provided at the property. The beds were very comfortable and the bedding and towels very clean. Everything was of a high quality and the fluffy white dressing gowns were much appreciated. The situation of the property was ideal for the sea, the theatre, shops etc. but unfortunately Ilfracombe had not really opened for the 2022 season and many shops and facilities were still closed. I would highly recommend this property for its spaciousness and high quality fixtures and fittings. Due to storm Eunice and the expected disruption, we left the property early but the owner contacted me to say that we did not need to hurry off as their visit had been postponed until after the storm. Communication with the cleaning company was excellent and as soon as we arrived we were sent the car park barrier code and the necessary codes to enter the property. An excellent property.
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Rebecca - Verified booking
We had a lovely stay.
There were just a few mostly minor things that could make the property more luxe to match its price tag. There was an issue getting into the property on time which the owner has apologised for and since rectified I believe. I felt the welcome gift was a little underwhelming; just a pint of milk and a pack of digestives. I saw in previous reviews people had mentioned a bottle of wine. There were no bath mats which I think is just a basic, rather than luxury item, so we had to use towels to save dripping over the floors. In previous reviews people had mentioned fluffy robes but we didnât have these. There were no dishwasher tablets. Normally properties provide two or three at least to get you started. The en-suite shower had quite a lot of mould on the grout which could be shifted with some mould spray. The plug in the en-suite sink didnât compress. Itâs a lovely, comfortable apartment, very spacious and with stunning views. No noise from neighbours. Great location for walking to harbour and for exploring local area. Beds were very comfortable. It was a fantastic holiday.
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