Guests say
Hornbeam Lodge 2 offers a private, peaceful retreat with a well-equipped kitchen, comfortable beds, and a great location near Narberth. While guests appreciate the privacy and tranquility, some have noted that the lodge could benefit from refurbishment and maintenance to meet the expectations set by its 'Autograph' collection branding.
The lodge is generally clean with well-kept kitchen and lounge areas. However, there are reports of mould and water marks which suggest room for improvement in cleanliness.
The location is praised for its peaceful gardens and quiet surroundings, with the convenience of being close to Narberth, making it an enjoyable aspect of the stay.
Beds are described as comfortable, contributing to a relaxing stay. However, the second bedroom is noted to be somewhat small, which may affect comfort for some guests.
While the lodge is equipped with necessary facilities, there are several maintenance issues such as peeling paint, rotting steps, and dated interiors that detract from the overall experience.
There is no mention of gifts or special touches that would indicate thoughtfulness from the hosts, so it is not possible to provide a score in this category.
About this property
Stunning well-equipped lodge set in mature and beautiful gardens. One double with TV and en suite shower and one twin. Bath. Contemporary styled lounge/kitchen/dining area with doors leading to verandah with outdoor hot tub.. Herons Brook Retreat Lodges is part of our Autograph Lodge Holidays Collection, a select cluster of luxury lodges tucked away in a secluded idyll of tranquil woodland just a mile from the quaint market town of Narberth. A truly special location in Pembrokeshire’s beautiful heartland, this peaceful rural retreat offers a perfect escape from it all with an added touch of luxury at any time of year.
Encompassed by beautiful mature gardens and boasting an 9-hole golf course*, these luxurious lodges offer relaxation at completely your own pace. Unwind on the green, explore the treasure-chest of delights nearby, or simply soak up the blissful peace from the opulence of your own outdoor hot tub.
Fringed by glorious beaches and peppered with harbour towns, castles and historic houses, Pembrokeshire unites its fascinating history with a strong contemporary vibrancy, hosting something for everyone. Nearby Narberth offers street cafés, galleries and boutique shopping, while walking, reflexology, horse-riding, cycle hire, sailing and the majestic coast are all close at hand.*Charges apply.. Herons Brook Retreat Lodges is part of our Autograph Lodge Holidays Collection, a select cluster of luxury lodges tucked away in a secluded idyll of tranquil woodland just a mile from the quaint market town of Narberth. A truly special location in Pembrokeshire’s beautiful heartland, this peaceful rural retreat offers a perfect escape from it all with an added touch of luxury at any time of year.
Encompassed by beautiful mature gardens and boasting an 9-hole golf course*, these luxurious lodges offer relaxation at completely your own pace. Unwind on the green, explore the treasure-chest of delights nearby, or simply soak up the blissful peace from the opulence of your own outdoor hot tub.
Fringed by glorious beaches and peppered with harbour towns, castles and historic houses, Pembrokeshire unites its fascinating history with a strong contemporary vibrancy, hosting something for everyone. Nearby Narberth offers street cafés, galleries and boutique shopping, while walking, reflexology, horse-riding, cycle hire, sailing and the majestic coast are all close at hand.*Charges apply.
*Please note that the booking conditions printed in the brochure and on our website apply to your booking. If you require a further copy of these please do not hesitate to contact us *
Please be aware that bath robes are not included as standard in the cost of your holiday.
Please note that the site office is open for check ins from 4 pm on the day of arrival and closes at 7 pm.
There is an 9 hole golf course on site which is half price to all guests. All equipment is included in this cost but you are welcome to take your own.
Herons Brook Retreat will not accept any group bookings.
Please note that Herons Brook Retreat Lodges is no longer part of the 2020 @ 2019 price offer.
Upon booking the guest will need to submit their car registration number.
They can only give 1 number any additional cars will need to park on the main car park, and the facility to submit their registration number.
Nearby points of interest
- Folly Farm Adventure Park And Zoo
- The Dinosaur Park Tenby
- Pembroke Castle
Reviews (5)
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Confirmed Guest
This lodge has it's own private drive, garden and is completely surrounded by hedges for perfect privacy. One of the best for this that we've been to. The kitchen and lounge area are clean and well equipped. Beds are comfortable. 2nd bedroom is a bit cosy/small. Its looking a bit shabby here and there. Rips in the wallpaper, stained dining table, cracks in door steps etc. could do with some tlc
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Confirmed Guest
All great but have one wish about the steps leading up to the decking. Could do with a side to hold onto as currently there isn't one.
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Confirmed Guest
We recently stayed at Herons Brook Retreat Lodges for a long weekend in June, and while the setting itself is lovely — peaceful gardens, quiet surroundings, and a great location close to Narberth — the condition of the lodge really let the experience down.We were allocated Hornbeam 2 lodge Disappointed with the condition – not what we expected from the ‘Autograph’ collectionConsidering this is marketed as part of their ‘Autograph’ collection of luxurious lodges, we were expecting something far more well-maintained and polished. Instead, we found a number of issues that made the accommodation feel tired and neglected:Paint was peeling off the veranda, and the steps leading up to it were rotting — not only unsightly, but potentially unsafe.The blind in the master bedroom had visible water marks and mould.The vinyl had broken off the sides of both bedside cabinets in the master bedroom.There was rust along the bottom of the radiator in the hallway.The interior doors looked dated and mismatched — the “off white” against bright white frames gave the place a worn-out feel.Our car registration number was supposed to be recognised by the camera on the gate so that it would open automatically but it never opened for us once … we had to get out of the car in the rain to use the intercom so that they’d open the gate for us !We made it known to the staff who said they would sort it but it never worked once for us ! A lady was going back n fore to reception all weekend to talk to staff but there was never anyone manning the desk …. She had water running down the wall in her lodge from the rain While the hot tub and location were enjoyable, the overall presentation of the lodge fell far short of expectations, especially for the price we paid. At this price point and with this branding, we were anticipating something genuinely high-end — what we got felt closer to basic self-catering accommodation in need of some care and attention.This place has a lot of potential, but it needs some serious maintenance and updating before it can fairly be called ‘luxurious.’