Guests say
Lilac Studio offers a cosy base in a peaceful village near York, with easy access to local amenities and attractions. Guests appreciate the well-equipped cottage, comfortable beds, and the relaxing hot tub. Some thoughtful touches, such as welcome cookies, have been noted by guests, though these are not guaranteed. While many enjoyed their stay, there have been concerns about cleanliness and maintenance, particularly regarding mould and the hot tub. Overall, the property provides good value and a convenient location for exploring York and the surrounding area.
Reviews are mixed, with several guests reporting issues such as mould, musty smells, stained bedding, and unclean kitchen and bathroom areas. However, some guests found the property clean and tidy. The negative feedback, particularly regarding health concerns, significantly impacts this score.
The location is frequently praised for its proximity to York, local shops, and public transport. Guests enjoy the quiet village setting and easy access to attractions, making it a convenient base for exploring the area.
Many guests found the cottage comfortable and cosy, with good beds and a peaceful atmosphere. However, some mentioned issues such as dated decor, mattress quality, and heating disturbances, which affected their comfort.
The cottage is generally well-equipped, with good Wi-Fi, kitchen facilities, and a hot tub. However, recurring maintenance issues—such as electrical faults, hot tub cleanliness, and worn outdoor decking—were noted by several guests.
Some guests appreciated thoughtful touches like welcome cookies and well-stocked essentials, though these gestures are not guaranteed for every stay. Communication from the owner and caretaker was inconsistent, which affected some guests' experiences.
About this property
A perfect retreat for couples, this bungalow is situated within easy reach of York and the East Yorkshire Coast..
Ground Floor:
Living/dining room: TV, Freesat, DVD Player, CD Player, DVDs
Kitchen: Electric Cooker, Microwave, Fridge/Freezer, Washing Machine
Bedroom 1: Double (4ft 6in) Bed
Bedroom 2: Double (4ft 6in) Bed
Bathroom: Bath With Shower Over, No Toilet
Separate Toilet..
Gas central heating, gas, electricity, bed linen, towels and Wi-Fi included. Sitting out area with garden furniture. Hot tub for 4 (private). Private parking for 2 cars. No smoking. Please note: Couples and family bookings only.. Situated in the charming village of Wheldrake, this cosy detached bungalow offers a peaceful holiday base just 8 miles from the centre of the historic city of York. With regular daily buses, visitors can easily access the numerous attractions including the Jorvik Centre, castle and railway museums and the magnificent minster. There is so much to enjoy with boat trips on the River Ouse, walks around the city walls, theatres, galleries and a wealth of individual shops and traditional tea rooms. The Yorkshire Air Museum, Burnby Hall Gardens and Wheldrake Ings Nature Reserve are all close by, whilst the scenic Yorkshire Wolds and the East Yorkshire Coast are just a short and scenic drive away. Shop, pub, restaurant and Italian café 800 yards.
Free WiFi
Families or couples only.
Holidaymakers only.
There is open water in the property grounds.
Nearby points of interest
- Yorkshire Air Museum
- York Castle Museum
- JORVIK Viking Centre
- York Art Gallery
- York Museum Gardens
- Yorkshire Museum
- National Railway Museum
- Burnbyhall Gardens and Museum
- Shambles
Reviews (26)
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Lisa Morrell
Lilac cottage is a great base if you're looking to travel in to York & is very close to the designer outlet. There is a lovely pub up the road about 5 minutes walk away & a small but well stocked shop across the road from the pub, both had lovely staff. The cottage itself is nice & well equipped with most things you'll need for your stay including pot liquid, shampoo, shower gel/bubble bath & hand soap. There were plenty of towels for us to use and were able to wash & dry them as there's a washing machine & washing line/clothes airer.A few little things could do with looking at such as the very squeaky door on the small bedroom & the decking area.The outside area is nice but needs some TLC as the decking boards are a bit rickety & splintering in some places, the furniture is not what is shown in the photos & has no cushions so was very uncomfortable which is a shame as we were visiting on the hottest week of the year so far and couldn't sit outside with it being uncomfortable. The decking area is quite open and you do have neighbours either side which if you're not used to living like this can be a bit odd but overall we had a nice stay and would go back, hopefully would see the improvements made which would be really nice.
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Confirmed Guest
We had only two days there yet we loved it.
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Josh Collins
Well what can I say about lilac studio. It doesn't let me leave photos, what a shame, youll find them on trustapilot. I'd run for the hills. I've never seen such a disgusting property, the pillows in the bedroom are stained with sweat, electrical boxes hanging off the wall and smashed. Kitchen...probably wants setting a light. Hair in the freezer, hair stuck to the tiles, pans that have remainders of food attached from previous people, the oven dish, absolutely mank! Moldy kitchen tops, the list is endless. I got bites on my legs from the sofa, only been sat on it 30mins, before I decided to book another b&b elsewhere as I didn't get the memo of bring your own hazmat suit. Hot tub area is shabby, weeds growing through the decking and looks like it got installed 20 year ago and then left to ruin. Called the caretaker/manager sue, but got told I had to wait as she was getting served in tenerife, and that was obviously more important! When told I wasn't happy about the property, I got the response I'm not bothered I'm on holiday. Great customer service! Rang the owner Richard, he was just as much as a delight, wanted me to wait in all day the following day until 2pm as he was too busy to come and have a look at what we weren't happy about, and what I'd propose him to do about it. Absolute melt ! Got told if I wasn't happy to go home and no refund would be possible from himself. What a lovely chap. So if you fancy a few days away and fancy getting bites all over you, breathing in the foisty smell in the air and sweaty pillows, then this is the place for you, or after you've worked hard for your money for your holiday away and expect a clean environment and value for money to relax then look elsewhere.. needs condemning lilac studios.