ID: S1335517
Hartfield Watersedge Lodge is generally well-regarded for its comfortable accommodation and peaceful location, ideal for families and sightseeing. The on-site restaurant and friendly staff add to the positive experience, although some guests noted areas for improvement in maintenance and cleanliness.
The lodge received mixed feedback on cleanliness. While some guests found it clean, others reported issues with dirty windows, carpets, and unpleasant odours in the bathrooms, suggesting room for improvement.
The location is praised for being peaceful and quiet, with Bath and other sightseeing opportunities within easy reach, contributing to a positive experience for guests.
Guests found the beds very comfortable and the lodge spacious for groups, though some mentioned the sofas could be comfier and the lodge needed some TLC.
Facilities are adequate with an on-site restaurant and essentials provided. However, maintenance issues like faulty window catches and a lack of standard TV channels were noted. The absence of a gate for the dog-friendly lodge was also mentioned.
There is no mention of gifts or special touches that would indicate thoughtfulness from the hosts, so it is not possible to provide a score in this category.
Luxurious lodge with two king-size doubles, one with en suite shower, and one twin. Spacious and stylish bathroom with bath and overhead shower. Contemporary open-plan living area with a modern, fully equipped kitchen. Patio doors leading to decking overlooking Newton Brook. An ideal lodge for a break with family or friends. Pets allowed in selected accommodation only.
Images are representative and may not be the specific accommodation assigned on booking.. Bath Mill Lodge Retreat part of our Bouja Collection, a stunning five star destination just 3 miles from the World Heritage City of Bath.
Indulge and unwind in beautiful lodges packed with sumptuous luxury and premium contemporary design touches. Savour culinary delights in the riverside restaurant or relax with a glass of bubbly amidst the chic ambience of the bar.
Nestled along an enchanting picture-postcard wooded mill stream, Bath Mill is the perfect retreat for business travellers after a busy day at the office, for those seeking a sumptuous break away from it all or even for avid explorers looking for an opulent base from which to explore the delights of the South West.. Bath Mill Lodge Retreat part of our Bouja Collection, a stunning five star destination just 3 miles from the World Heritage City of Bath.
Indulge and unwind in beautiful lodges packed with sumptuous luxury and premium contemporary design touches. Savour culinary delights in the riverside restaurant or relax with a glass of bubbly amidst the chic ambience of the bar.
Nestled along an enchanting picture-postcard wooded mill stream, Bath Mill is the perfect retreat for business travellers after a busy day at the office, for those seeking a sumptuous break away from it all or even for avid explorers looking for an opulent base from which to explore the delights of the South West.. Sample exceptional gastronomic delights at The Brook Bar and Bistro - advance booking recommended
Relax and unwind in the warm ambience of the bar and riverside terrace
Reconnect with nature along stunning walks and tranquil trails
Be productive with colleagues and customers in the conference suite
Children’s play area
Bike hire* available locally. Please note: Opening times and dates of the on site facilities will vary throughout the year, without prior notice.
*Charges apply
Arrival Information: Darwin Escapes check-in’s are available from 16:00. If you are likely to arrive later than 18:00, please call our resort reception team on 01225 333 909 to let them know. If you have booked a Newton Brook Elegance Lodge, you are able to check-in from 14:00.
Departure Information: Check out time is at 10:00am on the day of your departure. Darwin Escapes kindly ask that you leave your accommodation as you found it.
Travel cot hire: You can request a travel cot on your booking. Please note, there is no bedding provided and the mattresses are folding, thin and firm and is provided by manufacturer. We require you to follow the safety instructions, which state not to use a secondary mattress or any padded bedding such as pillows or quilts. You must bring your own bedding (e.g infant sleep bags). Please contact reception for mattress dimensions should you require. For further information on safe sleeping in travel cots please refer to information available from sites such as the Lullaby Trust. Important travel COT information Manufacturers instructions are provided at the point of issue and cots are cleaned in line with these after each use. Please also be aware that travel cots may not fit in double/master bedrooms in selected units, please call reception on 01225 333909 for more information if a cot is needed.
Pets: Please make sure that you have included your pet in your booking. If your pet is not included, Darwin Escapes will either relocate you to a pet-friendly lodge, if there is one available, or holds the right to refuse access to the resort. You may be liable for any charges incurred.
Resort Facilities: Bath Mill’s Brook Bar & Bistro is currently working at a reduced capacity and pre-booking at the restaurant is essential. Please book by calling the resort reception on 01225 333 909. The gym can be used by people over 16 years old only. Young adults between the ages of 16 - 18 must be accompanied by an adult when in the gym. You can access the gym by visiting reception, you may be asked for a fully refundable deposit.
Accommodation Information: Please note, the Norland and Delaford lodges do not have full kitchens. They come equipped with a small fridge, with compartment freezer, microwave, kettle and toaster only. Please read Darwin Escapes’ park rules found here.
Group Bookings/Party Types: A security deposit may be requested on arrival.
No Work vehicles or Workwear will be permitted on site. Un-authorised Work Parties will not be allowed to stay
Arrival Information: Check-in is available from 16:00 although you are welcome to arrive earlier. If you have booked a Newton Brook Elegance Lodge (LP9042) you can check-in from 14:00. If you are likely to arrive outside of normal work hours, to make your check in as smooth, quick and easy as possible, we’d like to request you call ahead for specific arrival information in advance. Please contact the retreat reception on 01225 333 909.
Hire of Travel Cots: You will need to supply your own cot mattress and bedding as this is not included in the hire of travel cots.
Accommodation Information: Please note that the Norland (LP9037) and Delaford (LP9046) lodges have a small fridge with a small compartment freezer and a compact kitchenette with microwave, kettle and toaster only. They do not have a full kitchen.
Departure Information: Please ensure you leave the accommodation by 10:00am on your day of departure however you are more than welcome to use the facilities all day.
Pets: Please note, if you are planning on bringing your pet or animal on holiday, this must be included in your party make up when booking. If you arrive on holiday with an undeclared pet/animal, the park operators are entitled to either relocate you to suitable pet/animal-friendly accommodation (if available) or refuse access to the Park. You may also be liable for any Pet charge, cleaning costs and/or relocation costs incurred. Please check with the retreat prior to including any extra pets. Any pets arriving undeclared could be asked to leave the retreat if there is no pet accommodation available.
Group Bookings/Party Types: No Work vehicles or Workwear will be permitted on site. Un-authorised Work Parties will not be allowed to stay. A security deposit may be requested on arrival.
In line with government guidance and to ensure you and your family are safe during your stay all leisure facilities, restaurants and bars are currently closed to guests. A takeaway and delivery service will be available from restaurants and bistros.
Please note any guests under the age of 18 need to be accompanied by a parent or legal guardian.
Confirmed Guest
Very comfortable, all as seen on photos online. Plenty of room for 4 adults and 2 children.
Confirmed Guest
yuk
Emma
We booked the Hartfield Watersedge Lodge and stayed in no.17. We arrived to site at 3pm and was advised that the lodge was ready so was able to check in.The Lodge was clean and a lot nicer than the photo's we had seen online. Previous comments worried us about the lodges being run down, could see this in a few small places but nothing that effected us.The only disappointment for us was that there was no gate to enclose the decking for our dog, there was 'dog parking' where leads could be *******. Seemed a little strange to go to the effort of putting this in but not an actual gate to make it secure. Other lodges on site did have gates so not sure if we were just unlucky there.We had a drink and a meal at the onsite bar/restaurant and enjoyed it.The site itself is so peaceful and quiet, one of the best we've been to and the location was great. Would recommend.
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