The Chester Grosvenor

About this property

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes and Bose CD players. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room.

Accommodation

Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Non-smoking rooms
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Safety deposit box
Currency exchange
Spa and wellness centre
Massage
Packed lunches
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Concierge service
Special diet menus (on request)
Trouser press
Parking on site
WiFi available in all areas
Wine/champagne
Coffee house on site
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
24-hour security
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Face masks for guests available