Tregoninny Vineyard and Woodland Farmhouse

Reviews (26)

• Elsa

  On arrival the property was 12 degrees!!! The manager kindly told the owners, but they control the temperature from base. The dining room heating did not work at all for the duration of our stay. We had to leave 2 electric radiators on constantly and light the fire in the afternoons so it was warm enough to eat in dining room in the evenings. It was too cold to eat breakfast/ lunch in there. But because the hive was telling them it was 18-20 degrees they assumed all was ok even though we notified them again a few days later it wasn't. Thank goodness we took a large supply of logs with us!!!! There is only one dishwasher, not enough for a party of 22. There is only a small double frigde/freezer. We did not have enough fridge space to put our food shop in. We had to store all our vegetables, fruit and drinks on the kitchen unit. The chiller for drinks only went down to 8 degrees. The cookers were not clean. Some pans worked on the induction hob, some didn't even though they were from the same set. The cupboard areas were not clean. The kitchen area particularly behind the cookers was dirty, the spalshback was covered in cobwebs and looked greasy, the walls in general looked dirty due to runs from cooking and more cobwebs. The cover to the boiler was broken and was not attached, this is dangerous for very young children. The hoover was fixed together with parcel tape, there was no floor brush and the mop was disgusting and worn out. Lots of long black hairs were found on the wall in the the master suites ensuite. There were cobwebs galore in all rooms and in windows with dead flies. A lot of mouldy food was found under one of the beds in the barn, some head boards were not attached and broken in some cases. Skirting boards were very dusty. On arrival we were told we had full run of the place and nobody else was there, however, the vineyard manager lives above the barn and there is no sound proofing between. You can hear children running up and down in the middle of the night, adults heavy footsteps, coughing laughing, toilets being flushed, light switches being turned off and on and you even get woken up by their alarm clock every morning before 7 and they press the snooze button so you get to hear it more then once. Photographs were submitted to the owners during our stay. To be fair they did offer to send cleaners out to clean, however my family were not happy to have cleaners deep cleaning with all our food on the kitchen units and moving our belongings. This property is advertised as 5 ticks, it certainly is not 5 ticks at the moment. The welcome pack mentioned about -we hope you enjoyed your complimentary drinks and found your cream tea voucher, but there were no complimentary drinks or cream tea voucher, however after discussing the issues found to the manager, he told us that if we go to Healy's Cyder Farm, we will be given a tour and complimentary cream tea. To finish on a positive note, the house is in a beautiful setting and has incredible potential. The games room was enjoyed by all. We really appreciated the lovely gesture of the tour of the Cyder farm and complimentary cream tea. The team at Healy's Cyder farm were amazing and so welcoming. The tour was enjoyed by all 3 generations and the food in the restaurant was delicious.

• Jade

  This property was amazing and perfect for a large family get away, I was abit worried about room allocations before as it wasn’t clear in the information but it worked out ok. There are 3 interconnected rooms with a living area and bathrooms out in the barn conversion and then two separate rooms with bathrooms in the annexe area at side of house. (One room with 3 single beds) the main farmhouse has a big master bedroom and two bedrooms with twin in both. Downstairs there is a double and a single bedroom. We loved the massive dining table and log fires, we were able to enjoy a family Xmas lunch together and retire to the conservatory to play games and talk. The kitchen was great, plenty of oven space. The only problem we found was that you had to find pans that would work on the smeg, not every pan would but it was fine as there was another oven we used for hob. Having the washing machine and dryer was a bonus too! The games room was a great addition and kept the children entertained! What we didn’t realise was that a lot of the land surrounding, was off limits which was disappointing. However, there is a loop walk around the property you can do which we all enjoyed, the garden is large and there are plenty of beautiful places to visit near by! The only negatives really for us were that check in is really late so you lose a day and check out is really early, so we had to pack and tidy the day before, essentially losing some more of our holiday. We were also disappointed at not having a Christmas tree and decorations added, that would have been a good touch especially as the property would look amazing with a massive real tree and the log fires in the dining hall. There are bits that need updating and fixing but you can’t complain really, it’s a massive property that is perfect for large gatherings! We really enjoyed our stay, we made some great memories.

• William

  The house was not entirely clean when we arrived, the bathrooms in the annex were very mouldy and the shower curtains were covered in mould. One downstairs toilet made a terrible noise when flushed so we stopped using it, the other downstairs toilet wouldn’t flush at all, maintenance turned up on the Tuesday to fix the issues but it was still very inconvenient to not have the use of these facility’s for most of the stay. Some of the keys we were told by the cleaning lady were lost by the previous tennants. The hot tub really was a joke not a hut tub at all but an inflatable lazy spa. It was not up to temperature on the first day so could not be used, the guy came to check it again on the weds and again it took a full 24hrs to get back up to a usable temperature, also it kept switching off and coming up with an error code which was very annoying. A lovely house and location but very let down by the issues noted above, I can only say really not worth the premium charged for its use. Disappointed and would not stay again. Mike