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Sugnall Hall (28 Guests), Sugnall, Ecceshall
Swallow Cottage - UKC2579
Sugnall Hall (14 Guests), Sugnall, Ecceshall
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What our customers are saying about our Big Lodges In Stafford To Rent.
Jan - verified booking
"We chose this property because we needed 3 bathrooms with showers due to the mix of guests not all being family. Unfortunately only one shower worked and the toilet and sink in one of the bathrooms didn't,t work either. We had been contacted by the ow ner prior to going to say that the cleaner had found water on the bathroom floor so could we watch out for a leek. Our problem was that you could stand under the shower for 5 mins and not get any water then it came belting out staying all over the place and then just as abruptly stopped. The same happened at the sink getting you absolutely soaked into the bargain the toilet also didn't,t flush unless you pulled the stop cockup. This was the only bathroom at this side of the property for 2 of the bedrooms which was very awkward especially at night we all had to trapseover the other side of the house down our flight of stairs and up another flight. There was obviously major issues with air locks or whatever and we believe that the owner was aware of this before we arrived as she had phoned us. There was also comments in the visitors book about shame about the plumbing. As we were only there for a weekend celebrating a birthday we felt we did not have the time to be staying in waiting for a plumber to arrive and didn't,t like the idea of someone we didn't,t know coming into the property whilst we were out with our things ther. The owner phoned us afterwards and asked how things were and tried to say we should of run the water to get the air lock through but my husband is a plumber and he said this was more than an air lock issue. She rang several times trying to excuse the plumbing as suddenly just happened but we believe this has happened on many occasions by what we read in the comments . It is unfair that we paid such a lot of money for a weekend when we needed 3 bathrooms and only could use 1. This property should not be marketed as having 3 fa vilifies when only 1 worked and it is clear this has happened before. The rest of the place was excellent. It was a shame it spoilt what would of been a perfect week end. I would go back again but only if I was assured there were no more plumbing problems and it had been properly checked before guests arrived the showers and sinks. We followed instuctions and made sure only one person tried to shower at a time but then only one could anyway as only one worked."
Bob - verified booking
"We stayed here as part of a group reunion we organise every year.The property is modern and well presented and immaculately clean. It's well kitted out in the kitchen and all bedrooms have an ensuite. Bedrooms are comfortable too and there is underfloor heating. Lots of hot water and good showers, plus a fantastic large bath on the upper floor.The views over the countryside are lovely, the open wild flower field at the back is great and there is a lovely large open garden space which would be excellent for kids to run around in. The cottage is very quiet, especially at night and it's easy to listen to the wonderful bird life around.We were disappointed at the welcome pack and folder. The pack was six ferrero rocher and a bottle of wine. Whilst that is always well received, including something such as a local cake or a packet of biscuits is much more useful and welcome, so that you can enjoy those with your first cuppa on arrival. The folder had all the info you need for the property, however there was nothing about things to see or do in the local area except for a leaflet about the National Memorial Arboretum. Very few recommendations for places to eat out or shop either.There are no games or books at all at the property so it was good we had brought some with us. Having these is a nice touch and always well received.WiFi is slow, however the owners are awaiting BT to upgrade the connections as the rural area becomes better connected. It does work though, although we had problems streaming the football final from BT sport.Seating area in the lounge could be better. As the property sleeps six the seating should better reflect that. Replacing the current L shaped sofa with two three seaters would be a vast improvement as the current offering is not comfortable to sit or lounge on for any period of time when six of you are there."
emma - verified booking
"Owners were very friendly and the cottage was comfortable. Beds were fine. Showers were ok but could do with a lot more power. Fridge very small for a 3 bedroom property and we found that it was either not cold enough or frozen at the back. Equipment provided in the kitchen was more basic than we had experienced in previous holiday cottages. Absolutely no kitchen supplies such as vinegar, ketchup etc left from previous guests. This is the first property we have stayed at where the cupboards were bare. Non stick coating on the pots and pans were badly damaged and needed replacing. We bought our own utensils and pots and pans on the first day. We left those at the property. As the property is listed as luxury we had high expectations. Location is ok, lots of towns and national trust properties within a short drive. Description of the cottage states that there are fantastic walks form the property but we didn't really find this to be the case and very little information provided in the welcome pack. It is possible to search on google but more personal information on the local area from the owners would have been appreciated. Bike racks would have been nice to have.Very little in walking distance but we didn't mind as we went out every day. Tiny convenience store, post office and a local pub. We didn't try the pub as the reviews on tripadvisor were so bad.Great cycle trails at Cannock Chase and lots of national trust properties to visit with dog friendly walks. Towns nearby all worth a visit. We enjoyed our visit and found lots to do."
Confirmed guest - verified booking
"We booked the house to stay in during the lead up to, and after, our wedding at St Mary's Church opposite the property. It was an excellent base to put up our family, with the club across the road offering hearty breakfasts and the coop for anything else. The kitchen was also well eqipped with plenty of crockery, cutlery and glassware making the house ideal for family and friends to gather. There was plenty of outdoor seating too - the only thing we missed was a BBQ. The bedrooms were a good size, and comfortable, as were the bathrooms. The view of the garden and church, and village surroundings were lovely and could be enjoyed even in the rain as the owners provide several large golfing brollies! Overall, we had a fantastic time and would stay again. Our only issues were difficulty operating the sky in the cinema room - but we were too occupied catching up with family and the enjoyment of the wedding for this to bother us!"
Glenn - verified booking
"What a great place. Absolutely amazing. Great location with the pub about 100 yards away (we counted!!) There is also a great little adventure park with zip wires a short walk away.Brilliant facilities and enough showers and bathrooms etc. to ensure that there was never any arguments or waiting. Pictures on here do this place no justice. It has to be booked. 9 of us stayed and there was more than enough space. Cinema room was well used as was the garden (basketball and football) and table tennis table.Lynda was a great host and was on hand and easily contact able for any incident.Only thing that could make this place better would be being able to light the fire in the front room (it would make it more cosy according to the ladies in the group!)"