Holiday Lodges With Gardens In Overseal To Rent
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What our customers are saying about our Holiday Lodges With Gardens In Overseal To Rent.
Vicky - verified booking
"We have previously stayed at swainswood park near by and thought we would try Ashby Woulds Lodges as there seemed to be more facilities and newer bigger lodges. We payed a lot more money to stay at Ashby Woulds Lodges and we wouldn’t say the higher price is justified. The only difference really is a slightly bigger lodge and sky Tv but the lodge was nearly twice as expensive. There was an iPod docking station but couldn’t be used as it was the of apple docking port which were unaware of. The lodge wasn’t really well kept there was a hole in the wall, pieces of trim missing, stained towels, mould in bathroom due to extractor not working, marks on bedding etc although it was clean. The kitchen and bathrooms were fully equipped. The hot tub wasn’t private at all, you could be seen from every angle, even from the front of the lodge where people are passing which resulted in it hardly being used. It also didn’t bubble much and you couldn’t really change the settings much on it. The man came to check on it in the middle of the afternoon every day too so you were also wary of using it until he had been. We didn’t have much dealing with the staff, we checked in late due to traffic so they took our deposit over the phone and said the cabin would be open and that’s the last we heard. The office was closed for two Days over new year. Over all we don’t think it is worth the money although we did enjoy our stay. Definitely needs updating, unless there is a cheap deal we won’t be stopping here again."
Robert - verified booking
"Beds were terrible, so hard you could feel the springs with every movement, wasn’t an ultimate like it promised, hot tub was small and either 2 hot or to cold to go in, couldn’t get right temperature in it. Floor outside by the hot tub was decking and had gone soft in places like your foot was going to go through, the whole area around it including the table and chairs were dirty and not a nice place to sit out and relax. All in all we booked for 7 nights and we’re going home after 4 nights due to the lack of sleep we were getting because of how bad beds were. I would not recommend this place to anyone. As we were getting ready to leave I had to get our cash security deposit back, I tried time and time again to phone the office to try and speak to someone, they hung up twice without answering and let it ring out the rest of the time,in the end I had to flag down a gardener who was working on site to get in touch with the office and as soon as they rang office, guess what they picked up straight away. To make thing worse they were meant to check the lodge as we left before giving back our security deposit, and all they did was pass it to the gardener to bring it to us, couldn’t even be bothered to come see why we were leaving early, talk about good customer relations. Worst holiday my family have been on and will not be using them again"
Natalie - verified booking
"I was looking forward to going somewhere not to far away but when we got there the staff mainly the manger was talking to me like I just entered the army, ‘do I make myself clear’ ‘do you understand’ in a controlled sturn manner I thought she was going to ask to drop and give her 20 at one point!! the manger wasn’t very nice if I didn’t answer a question quick enough I got ‘well?’ ‘Yes? No? Yes? No?’ ‘You going to answer?’ asked me to fill form out as I was I could hear them slagging about other staff I felt awkward and was embarrassed, the lodge wasn’t the greatest it was all stone floor and was quite cold no rugs or anything and they don’t have the basics eg cheese grater, and others, gardeners are always around you feel like you can’t go in the hot tub in the day because he will jump out of nowhere, a man checks the hot tub daily too but he comes round whenever he want, so no set time so again you can’t really go in the hot tub in the day just in case he hasn’t been round, plus sometimes he check it twice other once a day sooo messed up andfor some reason they empty the hot tub every time someone had been (isn’t that what the chemical are for) so it didn’t heat up for a day so that was wasted that day was. not very happy over all NEVER COMING BACK!!! AND I WOULDNT RECOMMEND IT!!!!"
Emma - verified booking
"Villa was great! Very tidy, comfortable beds and nice decking space to socialise and use the hot tub.Only a couple of things that I would advise if you are booking - Unless you have a old iPhone you can not connect to the speakers in the villa for music although it does have a phono to phono connection so would be worth you make sure you have one handy to use. The onsite spa person didn't return any calls made to her to book appointments and we even complained to staff on site about this but because she was independent to the park there is little they can do. We would have liked to take the option of treatments but because of the lack of courtesy to return numerous calls and voicemails, this didn't happen.The hot tub and decking area isnt as private as what we expected from the pictures so you have to be very mindful of how loud you are being in order to not disturb people even in the day time. Would be nice to have some bamboo fencing just to give a more enclosed and private feel to the decking area.Overall its a great break to just disconnect from the world in lovely surroundings."
Louise - verified booking
"The accommodation was spotlessly clean on our arrival. Plenty of space, nice to have a dishwasher and tablets. Beds were very comfortable and nice decor. Could do with a couple of hooks in the bathroom to hang towels and more clothes hangers as there were only six hangers for a family of four.There were a couple of broken slats in the fence around the hot tub and the outside of the lodge could do with a fresh coat of paint. We had a problem with our heating not working, the maintenance man was very helpful and came out three times to have a look at it, but it wasn’t until we left that the manager told us about a button to press to turn it on (seems our accommodation was missing a ‘green’ book which had instructions in and the maintenance man wasn’t aware of the button either (he had only been in the job a couple of days). The shower in the ensuite leaked."