Holiday Cottages With Gardens In The North West To Rent
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1 - 24 of 154 properties
North West cottages
Burdettes Cottage - 25349
The Hill Coachouse
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What our customers are saying about our Holiday Cottages With Gardens In The North West To Rent.
Natalie - verified booking
"I was looking forward to going somewhere not to far away but when we got there the staff mainly the manger was talking to me like I just entered the army, ‘do I make myself clear’ ‘do you understand’ in a controlled sturn manner I thought she was going to ask to drop and give her 20 at one point!! the manger wasn’t very nice if I didn’t answer a question quick enough I got ‘well?’ ‘Yes? No? Yes? No?’ ‘You going to answer?’ asked me to fill form out as I was I could hear them slagging about other staff I felt awkward and was embarrassed, the lodge wasn’t the greatest it was all stone floor and was quite cold no rugs or anything and they don’t have the basics eg cheese grater, and others, gardeners are always around you feel like you can’t go in the hot tub in the day because he will jump out of nowhere, a man checks the hot tub daily too but he comes round whenever he want, so no set time so again you can’t really go in the hot tub in the day just in case he hasn’t been round, plus sometimes he check it twice other once a day sooo messed up andfor some reason they empty the hot tub every time someone had been (isn’t that what the chemical are for) so it didn’t heat up for a day so that was wasted that day was. not very happy over all NEVER COMING BACK!!! AND I WOULDNT RECOMMEND IT!!!!"
Louise - verified booking
"The accommodation was spotlessly clean on our arrival. Plenty of space, nice to have a dishwasher and tablets. Beds were very comfortable and nice decor. Could do with a couple of hooks in the bathroom to hang towels and more clothes hangers as there were only six hangers for a family of four.There were a couple of broken slats in the fence around the hot tub and the outside of the lodge could do with a fresh coat of paint. We had a problem with our heating not working, the maintenance man was very helpful and came out three times to have a look at it, but it wasn’t until we left that the manager told us about a button to press to turn it on (seems our accommodation was missing a ‘green’ book which had instructions in and the maintenance man wasn’t aware of the button either (he had only been in the job a couple of days). The shower in the ensuite leaked."
Sarah - verified booking
"The lodge and location are both lovely and make for a perfect weekend getaway.The staff should be more available to assist as they were never in the office or answer the phone and when they did answer they were very patronizing. The hot tub is the selling point but instructions are needed as this was not used properly until the third night after staff got it working. Even maintenance admitted they didn't know how to use it. The hot tub is also not private at all, it was visible to all other lodges and the road through the park. You also have to walk quite a distance to get to the tub from the door. Wouldn't agree with the "luxury" description as the staff were not helpful and visitors were expected to do their own washing. However for a basic trip this was pretty good."
Natalie - verified booking
"We arrived and the hot tub wasn’t warm (this was in the t&cs that there could be a delay) no explanation of how to use the heating (found out on the last night there’s a button to press to start the boiler) due to not knowing this me and my husband and 2 children had to sleep in the living room with the electric fire on. The photos on the website were not the same as the lodge we got and we were in the middle of all lodges and the hot tub was not private that no one could see hand work was being carried out next to our van which we were not told about. Would not recommend or re-visit"
Caroline - verified booking
"views, hot tub was kept at 38.5 degrees (not hot enough for me and cooled down fast when cover was removed to use, it only had 18 jets too), only a small wooden step to get in and that was unstable. Staff was friendly enough. Heating in cabin is at a preset temperature you can't alter, all you can do is boost it for 2 hours....... This made it freezing first thing in the mornings and not comfortable...... Evan using the electric fire to try and warm up. This is why I would not book again. Could be a lovely retreat if they weren't so tight with the heating and hot tub temperature."