Eleri

Reviews (13)

• Rosemary

  Very well equipped. Wonderful views. The stairs were a real issue for the 2 little dogs, open plan and bare wood. Looked lovely but we're vert slippery for them. The Pom nearly fell through on the one occasion she tried to get down them. The garden gate didn't close so the garden was not secure , The gate banged very loudly two nights when it was very windy. We did have a wonderful time and was a beautiful space to be together. Thank you

• Matthew

  On walls and furniture in bedrooms . We stayed over at half term , major building works ongoing at adjacent properties. Unable to use balcony due to noise of diggers , Tractors , excavators. Blocked in on driveway by builders and industrial vehicles on a daily basis . Work on going all day from 8.30 every morning. Be aware of health issues related to mould and damp !!!!

• Benjamin

  Upon entering the property I was impressed with its décor and cleanliness. Although I wasn’t staying in the house myself, my friends did and by virtue of this, did spend lots of time within the property. And for the first two days, I did wonder why the property had such poor ratings in comparison to the other house we booked on the same street. I personally don’t have much to comment on in regards of the stay, however I was extremely upset to wake up to a workman parked outside of the property on the Monday morning. I approached the man as he was starting to paint the house with wet, white paint, clearly not appropriate when children were playing. I asked him why he was there doing such a job, and he replied that the owners had told him the house was empty. He said the owners have told him to come here in the past and the house has been occupied, however, holiday tenants had let him continue to paint. I expressed that I was not going to be one of those people and I though it was incredibly disrespectful to action maintenance works on a property that was being occupied. I manage property myself, and these works should be done in winter or when the house is empty. If the works need to be carried out in the summer months, then the owners should book a week from the website to do this work and should absolutely not be done when the property has been paid for. It’s incredibly rude, self-serving, selfish and unprofessional. I was not going to ask my friends children to stop playing and to avoid the wet walls of a house when they have paid a lot of money for the use of this house for a holiday stay, it’s a completely ridiculous expectation, I was absolutely shocked. The gentleman thanked me for the conversation, shook my hand and left. Just over an hour later, after getting out of the shower, I noticed yet another van parked outside the house, with the boot open and two men walking towards the house with window cleaning equipment. My two friends were in the garden in bikinis with their naked infant children playing in the garden. Now, this was not only personally very triggering for me, but was an absolutely inappropriate situation to find us in. I was not informed about these men coming, I don’t know if they’ve been DBS checked, I have no idea who these men are. Now, after rushing across the road post shower to have yet another confrontation. I found myself half naked, talking to two much older men, one of which was very old, the other, quite aggressive in his facial expression and stance. I expressed to these men that we were paying customers in the house and we don’t want any non-priority maintenance work happening on the house whilst we stay there. To which I was met with distain and a lack of understanding. The younger man made it very clear he was going to continue with the cleaning of the windows and I left. I had to watch my friends and their children enter the house on a sunny day and draw the blinds whilst these men cleaned the windows. I felt completely disrespected, unheard and invalidated for asking these men to leave. Completely inappropriate and unprofessional. We shouldn’t have to censor what we do around complete strangers whilst staying in a rented holiday home. I was absolutely disgusted that not only these works had been booked in on a week that it was occupied but that were not warned these works were going ahead. Also, when trying to stop the works from continuing, I was met with quite frankly, an aggressive reaction from one of the men (the older man was actually very sweet and didn’t say anything.) These works should not only be happening, and most importantly, I should not have had to have these confrontational conversations when I’m on holiday. I was supposed to be relaxing with my friends and quite frankly, I did not enjoy my remaining days of my holiday last week, it put me in quite a sad and deflated state of mind. I had to spend the whole of Monday on my won, away from my friends managing my own emotions surrounding the feelings that were evoked from these circumstances and interactions. I expect either a full or partial refund for this stay and a personal apology via email from the owners of this property. I will not be booking this house again.